Problems with audio sound in headphones (usb)

[Senya]

Device data: Zoom workplace, Asus Vivobook 14 K413EP laptop, Windows 11 23H2.
Hello, I have an issue with sound in my headphones.
The problem: I have wired over-ear headphones. When I join a conference using the headphone speakers, the sound from other participants is distorted, crackling, and I don't know how to describe it… it sounds choppy. I tried wireless headphones, and everything works fine with them, no such problem. But with the wired ones, it's a different story. I want to clarify that the headphones are in perfect condition and new, all USB ports are functional, drivers have been updated, and I’ve tried other wired headphones as well.

How I "managed to fix" this problem: I uninstalled the Realtek driver (sound from the laptop speakers and the laptop's microphone) and updated the drivers with the headphones plugged in. I restarted Windows, and "wow, it all worked fine," I said back then. But the laptop speaker driver disappeared. I reinstalled it, and the problem with the headphones returned. I don’t know what the reason could be, why the drivers might be conflicting with each other. I need help.