Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Recovering a recording after powercut

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity. When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom". When I do this it... Show more

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity.  When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom".  When I do this it it opens a "Converting meeting recording" but it does not start.  Perhaps the sudden shut down of the power cut has corrupted the file.  Does anyone have a suggestion on how I might recover the recording?  DMA001


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Zoom room freezes on Audio echo test

We've had a Zoom room on a PC setup for some time, and every few weeks it will freeze up at the exact same time (2:51 AM) running the "audio echo test". This freezes the whole PC, so the only solution is to hard power down the system, then back on. I... Show more

We've had a Zoom room on a PC setup for some time, and every few weeks it will freeze up at the exact same time (2:51 AM) running the "audio echo test".  This freezes the whole PC, so the only solution is to hard power down the system, then back on.

 

Is there a fix for this?  What could possibly cause this to happen?

 

Thanks in advance


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Display Settings for Portable Companion Zoom Room

When a Portable Companion Zoom Room is paired with a Dual Screen Zoom Room, where and how can the Default Display Settings be set for the Companion Zoom Room screen?Meaning, that within the above configuration, when a Screen Share is active in a Zoom... Show more

When a Portable Companion Zoom Room is paired with a Dual Screen Zoom Room, where and how can the Default Display Settings be set for the Companion Zoom Room screen?

Meaning, that within the above configuration, when a Screen Share is active in a Zoom Meeting, how can I get the paired Portable Companion Zoom Room screen to display a Gallery View by default?

Is it an additional screen of the Host Zoom Room? If so, then which one?

 

Through my testing, I have found that when pairing a Portable Companion Zoom Room, the Display Settings that are set within the Zoom Room settings of the Portable Companion Zoom Room are overridden once the Portable Companion Zoom Room is paired with a host Zoom Room.


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How to get detailed Report for Zoom room Join Meeting usage (NOT HOSTING) from Zoom Portal

I can get Zoom room usage from hosting meetings from Zoom Portal > ADMIN > Account Management > Reports > Active Hosts > Search From and To dates. This will Generate a detailed report of all the meeting my Zoom room Hosted. I am trying to figure out ... Show more

I can get Zoom room usage from hosting meetings from Zoom Portal > ADMIN > Account Management > Reports > Active Hosts > Search From and To dates. This will Generate a detailed report of all the meeting my Zoom room Hosted. 

 

I am trying to figure out how much usage my Zoom room is being used for Joined Meeting.

Configuration:

Zoom Pro Account

Poly Studio X52

Android


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Zoom Room timer notification

When we set up Zoom Rooms with an automatic stop time, we get pop-up notifications indicating 10, 5, 1 minutes left in the meeting. Is there a way to turn off those notifications?  We find them distracting.

Zoom is unable to connect to the Exchange server.

Hello friends, we have an issue when setup calendar integration with Exchange on premise 2016. We've get red message "Zoom is unable to connect to the Exchange server." This is the KB we've used to prepare rsources: "https://support.zoom.us/hc/en-us/... Show more

Hello friends, we have an issue when setup calendar integration with Exchange on premise 2016. We've get red message "Zoom is unable to connect to the Exchange server." This is the KB we've used to prepare rsources: "https://support.zoom.us/hc/en-us/articles/203847339-Using-Exchange-2013-and-above-with-Zoom-Rooms#h_01F6KSWBR7CDR6EH0FBPNRB38Z" . Interestingly, despite the message "Zoom is unable to connect to the Exchange server.", after saving connection (Save Anyway button), the calendar is synced but not appear to room device. Any suggestions?

Thanks in advance!


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Digital Signage, inheriting scheduled content

I have created a Digital Signage Only "campus" (location?), with buildings, and rooms and digital-signage-only devices assigned to those rooms. (All normal zoom rooms and conference devices are in a different campus.) All the Room Settings/Digital Si... Show more

I have created a Digital Signage Only "campus" (location?), with buildings, and rooms and digital-signage-only devices assigned to those rooms. (All normal zoom rooms and conference devices are in a different campus.)

 

All the Room Settings/Digital Signage had content library items applied to them temporarily, which I want to remove/override, replace with content from Content Library scheduled at the Campus level. Set once, publish everywhere.

 

I've done this, but when I remove what I think is room-specific content, the Campus-defined content doesn't trickle down. Just default background plays.

 

Is there a trick to this?  Have to Publish (but does that maintain Digital Signage content Schedule setting?)


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unable to enable passwordless login

I need to enable passwordless login on a Windows 10 PC o that I can use zoom rooms. I have found KB0065706 and am trying to follow the steps in it, but the "Users must enter a user name and password to use this computer" option is not visable So I'm ... Show more

I need to enable passwordless login on a Windows 10 PC o that I can use zoom rooms. I have found KB0065706 and am trying to follow the steps in it, but the "Users must enter a user name and password to use this computer" option is not visable So I'm going to settings - accounts - sign-in options. There is no "Require Windows Hello sign-in for Microsoft accounts"

Am I missing something?


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calendar integration error with exchange 2013

try to setup the calendar integration with exchange 2013,following the step from the link .https://support.zoom.us/hc/en-us/articles/203847339-Setting-Up-Zoom-Rooms-with-Exchange-2013-2016but keep showing error "cannot connect to exchange server",all... Show more

try to setup the calendar integration with exchange 2013,following the step from the link .

https://support.zoom.us/hc/en-us/articles/203847339-Setting-Up-Zoom-Rooms-with-Exchange-2013-2016

but keep showing error "cannot connect to exchange server",

all connection was tested with Microsoft remote connectivity analyzer and successful connect, don't know what the problem is. 

any suggestion? 


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zoom rooms and subaccounts

Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?