Our Zoom Rooms are crashing across our environment...anyone else seeing this behavior?

Message=Faulting application name: ZoomRooms.exe, version: 6.0.7.4157, time stamp: 0x66618dcb
Faulting module name: KERNELBASE.dll, version: 10.0.19041.4522, time stamp: 0xf7a99bd4
Exception code: 0xc0000602
Fault offset: 0x000000000012d332
Faulting process id: 0x250c
Faulting application start time: 0x01dabf15ec36c6db
Faulting application path: C:\Program Files\ZoomRooms\bin\ZoomRooms.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

If only zoom support had better technical support I wouldn't be posting over here but I hope I find the resolve of my ongoing issue here.

We have zoom meeting rooms licenses for 3 meeting rooms on premise. We are using Logitec rally plus + logitec tap ip + Zoom meeting pro.

Currently all room has been assigned Zoom Calendar Service from admin settings.

I am looking for two things, if I use zoom desktop client OR Microsoft outlook linking zoom account OR zoom web, I should be able to select which Zoom Room I need to have that meeting and same time my logitec TAP IP should show the upcoming events, unfortunately currently its not the case. I have attached the screenshots for better understanding. 

Screenshots url :- 

https://ibb.co/CJkp3Mq
https://ibb.co/X2tZTyv

We have around 25 Rally Bars + Mini's around Europe, and we are running the latest CollabOS/firmware.

They are all configured with a Zoom Room licence, and many users use the Teams Direct Guest connect feature. Since we bought the units we've had on and off issues when connecting to Teams meetings, like the microphone not working or the video freezing on one frame or generally terrible quality.

Firmware updates don't seem to help much and it feels as it's got worse since the last update. I've logged tickets with Logitech and just don't seem to get anywhere with them. They ask the usual (factory reset etc. etc.) but nothing really improves it.

A reconnect will sometimes get the microphone working or the video might then work for a bit, then might freeze and stay frozen.

Zoom meetings work perfectly.

Is anyone else having these same issues? Maybe there are settings we can make to improve this or network changes?

Thank you

Tony

Ok, I have gone through all updates, restarted, exited, regenerated, and reinstalled. In the Zoom Rooms global settings, I have activated the customize screen. I did this to show Teams, GMeet, and Webex when you click join on the tablet. On some of the tablets, it shows all 3. On some of the tablets, it only indicates Teams and GMeet.  Yes, I have power cycled, made sure versions are up to date, made sure the versions are the same on both the computer and the tablet, exited out, repaired, and regenerated. Same wifi; I cannot find a difference other than some are not displaying all 3 icons. At this point I'm hoping that I'm just missing something stupid, otherwise, I can find 0 explanation.  Anyone?

When entering a product support  zoom workplace, I get transferred to a breakout room to meet with a support team member.  I'm staying in the Zoom Workplace environment instead of being transferred to my Zoom app.  This is needed so I can share my screen.  They say it is a setting in my setup.  What is the setting and where do I find it to enable my automatic transfer to my Zoom app when entering a breakout room?  

Does anyone know if it is possible to multi-share screen to a Zoom Room and Zoom Companion Room outside of a meeting? Currently we have 2 All-in-One devices in a collaboration space that are NOT physically connected to one another. The first device is a Zoom Room and the other is configured as a Zoom Companion Room. 

Thanks!