In our office environment we have Poly X50's and X70's setup in our rooms. We use BYOD to access a Thin Client for presentations.

We've noticed that even though I've configured our rooms to go to sleep when 15 minutes of inactivity hits, this appears to not apply when left in BYOD mode.

Is there a setting I've missed where even in BYOD Mode, the Idle timer functions or BYOD times out after certain activity?

Our Thin Client devices are also setup to sleep after 15 minutes.

We currently have these setup across out Account Level (rather than device level).

We have our Rooms on Zoom Room App Version 6.3.0

I would also add, our Poly Studio devices are set for Device Idle Timeout: 5 Seconds

I know DTEN has 27" and 55" touchscreen all-in-one options.  AVer makes a 65".  And there are really small ones like the 8" Lenovo Thinksmart that support Zoom Rooms Touch.

But, does anyone know of any touchscreen that's about 40"?  I ask because we use Zoom Rooms Touch all-in-ones (like the DTEN Me 27") for Digital Signage and for one-tap meetings in office lobbies and pit areas.  But many offices that I pitch the DTEN Me to say that 27" is too small.  And they don't want to pay the $3000 for the 55" DTEN Go (and they also think that 55" is too large).

I really want an all-in-one touchscreen device for this kind of purpose.  The DTEN Me is absolutely perfect for signage and quick meetings, but sometimes 27 inches just doesn't cut it.  I know that ViewSonic and some other manufacturers make 43" touchscreens, but if I went with them, then I'd also have to buy a separate Zoom Rooms codec and a camera/mic/speaker device, which means USB and HDMI connections, lots of moving parts and room for things to go wrong.  All-in-ones, by comparison, have virtually no support cost once installed.

So, does anyone know of any all-in-one touchscreen device that's in the 40-50" range?  I've given up hope in this search, but maybe someone has some insider information.

I had a client ask me a question today and I wanted to give them a complete answer. 

She asked if you can Livestream from a Zoom-Room setup.

We have recently installed a Zoom Room in a community space and have an instructor that asked me today if she can Livestream?

You can Livestream on the desktop client, I know that,  but in a Zoom-Room setup?

She has her meeting settings ON for the Livestream function, but I do not see an option for that in the Zoom Room.

Is it possible?

It takes too long when moving to a small meeting room.

I use a small meeting room a lot. When I am placed in the small meeting room, it takes too long, it takes almost a minute, it doesn't seem to be a matter of communication. When the family used together, it takes so long on my computer.It was not a problem until 2 weeks ago, but this phenomenon suddenly occurs from one day. Is there a kind of program and likely?

I get (in meetings in MY account) this message:

"The transfer of jpg file is restricted by your account administrator"

I've double checked everything.   Send files via meeting chat is on (I can do PDFs, but not JPGs).  I have set up a whitelist of these file types:  .jpg,.pdf,.png,.gif,.tif

I hate people who post questions on boards where the answer is easily researched, but I'm stumped.

Help!  Thanks in advance for your time.

I am troubleshooting our virtual receptionist kiosk; the reception function is set so that multiple users are assigned to receive the call. The calls are not consistently going through. We do not have zoom phones so the action type is "contacts or zoom rooms from the account" and 2-4 users are assigned. How does the system determine what users to call? What happens if someone doesn't answer the call? Is there a way to set it to forward to another account contact?  I would like to have the calls go to multiple account users without having to purchase Zoom phone license or only calling one person per action button.