Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Resolved! HDMI audio share on Poly x50

New issue for rooms in use many years. Laptop connected to HDMI, Poly x50 HDMI in, shares video but not audio. Connecting same laptop to PC monitor with speakers plays audio. There used to be a setting for hdmi content sharing, audio enable, which se... Show more

New issue for rooms in use many years. 

Laptop connected to HDMI, Poly x50 HDMI in, shares video but not audio. Connecting same laptop to PC monitor with speakers plays audio. There used to be a setting for hdmi content sharing, audio enable, which seems to be what is happening. But I cannot find this setting anywhere. 

Need, A/V shared over HDMI to Poly x50 Zoom Room. Just updated Zoom and Poly software...


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Zoom Room "Failed to start local share!" error

We have a zoom room that gives us the "Failed to start local share!" error when users try to hit the button "Share Content" on a Logitech TAP IP. If they start the meeting, hit share content, then they can proceed to share content like normal, but I ... Show more

We have a zoom room that gives us the "Failed to start local share!" error when users try to hit the button "Share Content" on a Logitech TAP IP. 

 

If they start the meeting, hit share content, then they can proceed to share content like normal, but I don't know why this error occurs when it worked fine before.

 

Thanks.


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Notifications wont go away once marked as read

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as... Show more

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as unread once Zoom is re-launched.


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Resolved! setting up Zoom Room background for all room

I added a permanent Zoom room background, but now I don't remember how I did it, and I need to remove it. Can someone please assist me with how?

I really appreciate any help you can provide.
Mick

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Update available prompt won't actually update

Since version 6.2.0 the popup that prompts to install a newly available update on OSX doesn't actually allow updates. The "Update" button doesn't do anything

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Resolved! Zoom Room Controller - Microphone - Source - Disable, HDMI (USB Capture HDMI)

Hello, The microphone is not working in the Zoom room due to t the Microphone - Source is set to HDMI (USB Capture HDMI) The other options are NOTavailable to designate the Micorphone to the source. We use the logitech meet up in the zomm room Thank ... Show more

Hello, 

The microphone is not working in the Zoom room due to t the 

Microphone - Source is set to HDMI (USB Capture HDMI) 

The other options are NOTavailable to designate the Micorphone to the source. 

We use the logitech meet up in the zomm room 

Thank you


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Video recording on last meeting

There was a recording downloading and I save to my desktop as I always to but today the recording was about a second long and did not record the whole two hour meeting. I need that recording. 

Zoom Room Mic Not Working in Teams

Are there any known issues in the current Zoom version, 6.1.5, regarding microphone audio working in a Teams meeting? In our client's zoom room everything works fine in a zoom meeting, however, in a Teams meeting joined from the room the microphone a... Show more

Are there any known issues in the current Zoom version, 6.1.5, regarding microphone audio working in a Teams meeting?  In our client's zoom room everything works fine in a zoom meeting, however, in a Teams meeting joined from the room the microphone audio does not work.  This is on a Crestron MX50-Z kit.


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breakout rooms and co-hosts

I understood that the primary host would be the one to operate the breakout rooms. Now, I have noticed that when I make someone a co-host in order that they can share their screen, it shows them the breakout popup with the list of participants and th... Show more

I understood that the primary host would be the one to operate the breakout rooms.  Now, I have noticed that when I make someone a co-host in order that they can share their screen, it shows them the breakout popup with the list of participants and their room.  It also stays on their screen until they close it.  I want them to share their screen, but not to be involved in participant placement in the breakouts.  Where can I change that?


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Access the Workspace dashboard.

To my knowledge, if I purchase the Pro plan, I won't get the Dashboard. Based on the article [https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059258].If I purchase Zoom Pro plan and more Zoom Room / Zoom Workspace Reservation plan,... Show more

To my knowledge, if I purchase the Pro plan, I won't get the Dashboard.

 

Based on the article [https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059258].
If I purchase Zoom Pro plan and more Zoom Room / Zoom Workspace Reservation plan, will I receive the workspace dashboard?


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