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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Truncated Toolbar at 1080p

My resolution is normal 1080p in Landscape view and the bottom toolbar is truncated, so I cannot see it. If I rotate my monitor to 1080p Portrait I can see the bottom toolbar. The zoom client cannot be made shorter than 1040 pixels in height. How do ... Show more

My resolution is normal 1080p in Landscape view and the bottom toolbar is truncated, so I cannot see it. If I rotate my monitor to 1080p Portrait I can see the bottom toolbar. The zoom client cannot be made shorter than 1040 pixels in height. How do I fix the zoom client resolution on my Linux Mint 21.3 Cinnamon desktop to be 1080p Landscape?

 

Zoom client 6.0.12 (5501)

 

[code]
System:
Kernel: 5.15.0-113-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: MSI product: MS-7977 v: 1.0 serial: <superuser required>
Mobo: MSI model: Z170A GAMING M5 (MS-7977) v: 1.0 serial: <superuser required>
UEFI: American Megatrends v: 1.C0 date: 10/19/2016
CPU:
Info: quad core model: Intel Core i7-6700K bits: 64 type: MT MCP smt: enabled arch: Skylake-S
rev: 3 cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
Speed (MHz): avg: 4000 min/max: 800/4200 cores: 1: 4000 2: 4000 3: 4000 4: 4000 5: 4000
6: 4000 7: 4000 8: 4000 bogomips: 63999
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 530 vendor: Micro-Star MSI driver: i915 v: kernel ports:
active: HDMI-A-2 empty: DP-1,HDMI-A-1,HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:1912 class-ID: 0380
Device-2: NVIDIA TU104 [GeForce RTX 2060] vendor: Gigabyte driver: nvidia v: 535.183.01 pcie:
speed: 5 GT/s lanes: 16 ports: active: none off: HDMI-A-4 empty: DP-2,DP-3,DP-4 bus-ID: 01:00.0
chip-ID: 10de:1e89 class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting,nvidia
unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") s-diag: 583mm (23")
Monitor-1: HDMI-1-2 mapped: HDMI-A-2 model: HP V244h serial: <filter> res: 1920x1080 hz: 60
dpi: 92 size: 531x299mm (20.9x11.8") diag: 609mm (24") modes: max: 1920x1080 min: 720x400
OpenGL: renderer: NVIDIA GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 535.183.01
direct render: Yes
[/code]


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Resolved! Testing Zoom Rooms

Hi all, I'm not sure if this is the correct place to ask this question. But I've been asked to evaluate Zoom Rooms for my office and I was following these instructions: https://support.zoom.us/hc/en-us/articles/360000163266 . I don't believe they are... Show more

 

Hi all,

 

I'm not sure if this is the correct place to ask this question.  But I've been asked to evaluate Zoom Rooms for my office and I was following these instructions:  https://support.zoom.us/hc/en-us/articles/360000163266 .

 

I don't believe they are correct -- it seems to me that a Zoom Rooms account is required to test this.

 

I've downloaded the Windows software on a PC and the Android controller.  I'm at the stage where I need to pair them up and a 6-letter code appears on the Windows machine, but the phone says the code is invalid.  If I try to log in, it says my account hasn't been registered for it...which is true.  So, I think I'm either doing something wrong or there are more to the instructions...or maybe trial access has since been disabled?

In order to test it, could someone let me know:

  1. Do I need to log in on either or both and whether it has to be logged in with the same account?
  2. If a paid account is needed on either the controller or the PC or both?
  3. Do they communicate with each other via Bluetooth (i.e., should I pair them somehow up first in the OS)?
  4. Anything else that I'm doing wrong or might be missing?

 

My workplace does have a site license for Zoom, but I think Zoom Rooms is something completely different and using that account or my own probably doesn't make a difference?

 

Any help would be appreciated -- thank you!

 

Ray

 


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Recovering a recording after powercut

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity. When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom". When I do this it... Show more

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity.  When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom".  When I do this it it opens a "Converting meeting recording" but it does not start.  Perhaps the sudden shut down of the power cut has corrupted the file.  Does anyone have a suggestion on how I might recover the recording?  DMA001


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Zoom room freezes on Audio echo test

We've had a Zoom room on a PC setup for some time, and every few weeks it will freeze up at the exact same time (2:51 AM) running the "audio echo test". This freezes the whole PC, so the only solution is to hard power down the system, then back on. I... Show more

We've had a Zoom room on a PC setup for some time, and every few weeks it will freeze up at the exact same time (2:51 AM) running the "audio echo test".  This freezes the whole PC, so the only solution is to hard power down the system, then back on.

 

Is there a fix for this?  What could possibly cause this to happen?

 

Thanks in advance


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Display Settings for Portable Companion Zoom Room

When a Portable Companion Zoom Room is paired with a Dual Screen Zoom Room, where and how can the Default Display Settings be set for the Companion Zoom Room screen?Meaning, that within the above configuration, when a Screen Share is active in a Zoom... Show more

When a Portable Companion Zoom Room is paired with a Dual Screen Zoom Room, where and how can the Default Display Settings be set for the Companion Zoom Room screen?

Meaning, that within the above configuration, when a Screen Share is active in a Zoom Meeting, how can I get the paired Portable Companion Zoom Room screen to display a Gallery View by default?

Is it an additional screen of the Host Zoom Room? If so, then which one?

 

Through my testing, I have found that when pairing a Portable Companion Zoom Room, the Display Settings that are set within the Zoom Room settings of the Portable Companion Zoom Room are overridden once the Portable Companion Zoom Room is paired with a host Zoom Room.


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How to get detailed Report for Zoom room Join Meeting usage (NOT HOSTING) from Zoom Portal

I can get Zoom room usage from hosting meetings from Zoom Portal > ADMIN > Account Management > Reports > Active Hosts > Search From and To dates. This will Generate a detailed report of all the meeting my Zoom room Hosted. I am trying to figure out ... Show more

I can get Zoom room usage from hosting meetings from Zoom Portal > ADMIN > Account Management > Reports > Active Hosts > Search From and To dates. This will Generate a detailed report of all the meeting my Zoom room Hosted. 

 

I am trying to figure out how much usage my Zoom room is being used for Joined Meeting.

Configuration:

Zoom Pro Account

Poly Studio X52

Android


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Zoom Room timer notification

When we set up Zoom Rooms with an automatic stop time, we get pop-up notifications indicating 10, 5, 1 minutes left in the meeting. Is there a way to turn off those notifications?  We find them distracting.

Zoom is unable to connect to the Exchange server.

Hello friends, we have an issue when setup calendar integration with Exchange on premise 2016. We've get red message "Zoom is unable to connect to the Exchange server." This is the KB we've used to prepare rsources: "https://support.zoom.us/hc/en-us/... Show more

Hello friends, we have an issue when setup calendar integration with Exchange on premise 2016. We've get red message "Zoom is unable to connect to the Exchange server." This is the KB we've used to prepare rsources: "https://support.zoom.us/hc/en-us/articles/203847339-Using-Exchange-2013-and-above-with-Zoom-Rooms#h_01F6KSWBR7CDR6EH0FBPNRB38Z" . Interestingly, despite the message "Zoom is unable to connect to the Exchange server.", after saving connection (Save Anyway button), the calendar is synced but not appear to room device. Any suggestions?

Thanks in advance!


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Digital Signage, inheriting scheduled content

I have created a Digital Signage Only "campus" (location?), with buildings, and rooms and digital-signage-only devices assigned to those rooms. (All normal zoom rooms and conference devices are in a different campus.) All the Room Settings/Digital Si... Show more

I have created a Digital Signage Only "campus" (location?), with buildings, and rooms and digital-signage-only devices assigned to those rooms. (All normal zoom rooms and conference devices are in a different campus.)

 

All the Room Settings/Digital Signage had content library items applied to them temporarily, which I want to remove/override, replace with content from Content Library scheduled at the Campus level. Set once, publish everywhere.

 

I've done this, but when I remove what I think is room-specific content, the Campus-defined content doesn't trickle down. Just default background plays.

 

Is there a trick to this?  Have to Publish (but does that maintain Digital Signage content Schedule setting?)


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unable to enable passwordless login

I need to enable passwordless login on a Windows 10 PC o that I can use zoom rooms. I have found KB0065706 and am trying to follow the steps in it, but the "Users must enter a user name and password to use this computer" option is not visable So I'm ... Show more

I need to enable passwordless login on a Windows 10 PC o that I can use zoom rooms. I have found KB0065706 and am trying to follow the steps in it, but the "Users must enter a user name and password to use this computer" option is not visable So I'm going to settings - accounts - sign-in options. There is no "Require Windows Hello sign-in for Microsoft accounts"

Am I missing something?


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