Hi Community, 

We have a Cisco Room Kit with Room OS and having a lot of trouble getting the Zoom Connector API to function.

We have the required CRC license, API downloaded and installed and appears connected to the correct Cisco device IP but when we join an external Zoom meeting, it still requires a pairing code to be inputted, due to the host not having a CRC license) which to my understanding, the Room API Connector is meant to accommodate. 

Your help is greatly appreciated to anyone that can assist.

Regards

My room calendar is confirmed synced and it's confirmed that my account is unaffected by EWS (uses EWS but is full delegate access) but I'm not able to get the calendar to sync to the room logi controller.  

I'm at a loss as to how to restore the convenience of the calendar being available in the room and any help would be sincerely appreciated.

This article has been followed and implemented - Zoom Room Office 365: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063474

This article has been followed and confirmed not affected - EWS migration: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0077079&optimizely_user_id=62d9a49ca30341ce974806a32f6476d1

The main issue is: For the last 4-5 times I have used Zoom on my Dell laptop, in lessons where they split people in breakout rooms, I have trouble to get back to main room after the time is gone. Zoom freezes up and I can't do anything. This time it took very long time for it to even announce that "Zoom is in trouble. What do you want to do? close or wait". Or something like that. After I press "Close" it still is hanging in position and only after a while it started closing with a popped up window asking to report on the issue. I wrote it. 

Later on when it was closed already, it asked again for reporting on the issue, but I didn't have time to waste anymore at all. I tried to open again that zoom session and this time it was not opening - for the first time ever. Before at least I could get back into the meeting.

Then there is another thing - always together with zoom meeting window I get message with yes/no from Zoom Workplace "CptHost.exe is using ocsCSP.dll from an unknown publisher. Are you sure you want to run this software?". This message comes since very long time ago, also in time when i had no problem exiting from breakout rooms. Message doesn't visibly interrupt the meeting and I don't know if it is related with the main issue.

Does anyone have any idea what is the cause and how to solve it please? I am missing out parts of my lessons.

Thank you for any help in advance,

Agnese

Hello! Our office seems to be having an issues in our confrence room that utilizes a Logitech Tap that connects to a nuc with windows 10 on it.

Whenever anyone joins a meeting using teams rather than zoom and then attempt to share their powerpoint using the "present in teams" option the tv that is connected to the nuc utilizing the zoom room application displays a white screen (which I can still see the cameras of the users connected). If I join the meeting from another device I find that I can see the powerpoint presentation, but it doesn't display through the nuc that is using the zoom room application. I attempted to update the display driver, run updates, and even updated the controller to version 6.4.2 (5659) , 64bit which I thought was the intial issue.

If you need more info then do let me know and I can provide any screenshots of what I see.

Hello Everyone,

Has anyone experienced an issue with sharing screens during Microsoft Teams meetings when joining from a Zoom Room device, like the Dten?

I have to use the Teams application on my laptop to join the meeting in order to mirror my screen. If I click on "Share Screen" in Zoom, I receive the attached message.

Any insights or solutions would be greatly appreciated!

Thank you!

Buenos días;
Utilizo zoom habitualmente para trabajar, he tenido durante tiempo un Ipad 11' y siempre que conectaba al compartir la pantalla a través de airplay

he cambiado mi Ipad 12', cunado lo conectado, lo veo en mi pantalla pero los invitados en la reunión ven siempre una pantalla en negro....
¿alguien se ha encontrado con este problema? tenias alguna solución para esto??
Gracias avanzadas!