Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Latest Posts Trending Posts Solved Unanswered

Resolved! Zoom Phone - Direct Dial to Extensions

Hi all - I'm a little stumped, and I am not an IT person, but I know how to follow instructions and use a mouse. So I thought I would try posting here. I've just hired my first employee into my professional services (consulting) firm. He is remote fr...

Voicemails on zoom app become loud

the zoom app. when i listen to a voicemail it keeps staying on same volume (almost the highest) i can not turn it down. if i do lower the volume on mobile, it goes back up to the same volume when i listen to a new voicemail. any idea?

Amiau by • Newcomer
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Zoom Phone extension ring tone

We can change the ring tone for an extension. Our main number rings to a user's extension, by design. How can one change the ring tone on the main number so that when it rings to the designated user's extension, it has a distinctive ring tone?

tslavik by • Newcomer
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Caller ID showing as a past employee

When making an outbound call, the caller ID shows as a past employee. The Outbound Caller ID in the Zoom account shows as the correct person. The old employee does not have an account in our system although it was their old name that was reassigned.

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