International SMS

Hi- I was just on the Zoom Phone pricing page Zoom Phone Plans & Pricing | Zoom - Zoom.I noticed that SMS and MMS is only available on US and Canada plans. Is that still true? It isn't available for Global Select plans or for the AUS/NZ license? Than...

Auto-Deleting Recorded Calls with Credit Card Information

To be PCI compliant, a company cannot store call recordings of credit card numbers. Since Zoom has the transcription functionality, I am wondering if it can be put on the roadmap to have AI automatically detect and delete any recordings that include ...

Zoom Phone - Phone Number

Hi, I wanted to know if there is a possibility to use my office phone number for Zoom Phone and and whenever I called to someone in the caller ID that same phone number will appeared to them.Also, Will I still be able in using that phone number in my...

nome utente visibile in videocall

quando attivo una videocall in video i miei ospiti vedono il mio nome gian battista cicoganiinvece quando partecipo ad una videocall organizzata da latri come ospite in video compare la mai password come è possibile?Grazie,gbc

Spontaneous DND

Employees at one of our sites find that their receptionist lines have been set to Do Not Disturb every morning when they arrive. I can't find a setting that would cause this. Any ideas?

call forward to second line

We are currently forwarding all calls coming to site A site to site B . But at this point in time, the receptionist cannot differentiate which call is for which site , as it is coming to the same line. We considered the possibility of adding a second...

Searching Keywords on SMS Feature

Hello everyone new to zoom phone system. Working out some of the learning curves. Has anyone noticed while using the SMS function on your phone no keywords can be searched? If you are struggling what work arounds have you found? A little context arou...

Cuenta, tengo cuenta pro anual , y cuando programo una reuníon me figura que tengo cuenta basica,

voicemail email delivery

Hi!I work in the IT department for my company. We depend on getting emails containing voicemail. We received a ticket this morning that some people had left voicemail that the appropriate recipients didn't get. There were 16 voicemails recorded for o...