Greetings,

This is Muhammad Awais from “Paktaleem International (An International Agency which is providing all kinds of LMS Moodle solutions for more than a decade)”. i want following information regarding to Zoom.

1. Is there any time counter in zoom for every meeting in which zoom will generate auto report of every meeting with hour base salary.

2. Can zoom automatically start recording meetings.only admin can delete these recordings.

3. Can Zoom support LTI.

4. Is there any zoom feature with Bad word detector for call recording.

Kindly help me about above.

Warm Regards,

Muhammad Awais

Paktaleem International

Contact: +923018857917

We're interested in integrating incoming Zoom calls into our CUCM workflow for our call center.

I see some Zoom/CUCM integration steps (https://support.zoom.us/hc/en-us/articles/115005484406-Setting-Up-Cisco-Unified-Communications-Manager-CUCM-with-Zoom), but there isn't an explanation about what the outcome or workflow of such integration is. 

Does anyone know, or can you point to a resource?

Thanks,

Sean

Hello,

We are working with the webhooks API to build some reporting for Zoom Phones. It's going well, with the exception that are not getting webhook events for our common room phone. I have been through the application feature list and checked all Zoom Phone events. 

Does anyone have any ideas here please? 

Thanks,

Callum

Guten Tag,

We have been getting a lot of feedback around the user experience of the Search By Name directory feature with Zoom phone.  It is very slow to return results and read them back, we do not have a way to remove the extension from being read back to the customer, and in some cases when we transfer from our contact center system to Zoom Phone directory we will lose audio packets resulting in the first name not being pronounced so calls get routed to the incorrect users.  

I would really love to see Zoom invest some dev resources into this and look at using a speech recognition directory or allowing admins to modify more settings when it comes to the search by name auto attendant. 

Would love to see if anyone else is having similar issues or has thoughts on this.