How do I disable the auto receptionist in Zoom Phone?
Anyone know how to disable the auto receptionist in Zoom Phone so calls go straight through to the app? I'm a solo consultant and don't need a robot to annoy clients.
-
Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreCommunication
Productivity
Apps & Integration
Employee Engagement
Customer Care
Sales
Developer Tools
- Solutions
By audience- Resources
Connect & learnHardware & services
Download the Zoom app
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Zoom Virtual Backgrounds
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds- Plans & Pricing
- Solutions
-
Product Forums
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Business Services
-
User Groups
Community User Groups
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Location and Language
Industry
-
Help & Resources
Community Help
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
-
Events
Community Events
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Community Events
What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Recent Activity
Latest Posts
Trending Posts
Solved
Unanswered
Zoom Phone Set Up Help
I am the only user on my zoom phone and when it was set up it was set up as a company user with an auto-attendant. Is there a way reverse this set up, I do not want my callers to have to dial an extension for me when I am the only user.
Resolved! Blind Transfer - Transfer Failed
All of the sudden our blind transfers from desk phone's are failing. We press Transfer, Transfer Call, Select User and when their phone starts ringing, select Transfer. It then shows a red "Transfer Failed" I just discovered that I can keep pressing transfer 2-3 times after the transfer failed notice and then it will go through. Yealink T54w phones. Any ideas?
Show less
Text Messages Disapper
Does anyone have a fix for my text messages disappearing shortly after they are sent? I need to have access to them in the future, so is there a fix around this?
Can't send SMS 2/16/22
In the last hour I have not been able to send any SMS. Is something down? Issue is in my account, can't send from computer or phone.
Resolved! E911 LLDP with Windows client
Does anyone have lldp working with windows 10 and the zoom client? looking for the zoom client to detect the switchport/mac-address to help comply with the new e911 regulation. I know that the mac machines need a LLDP helper agent.
Thanks!
Is there a way to bulk update user time zones?
I bulk added many users via csv. A bunch of them are in the wrong time zone. I'd rather not have to edit them individually. I could use the API but that's way above the scope of this project.
Zoom phone compatibility with Yealink CP930W-Base Wireless DECT Conference Phone?
Is this Yealink model compatible or is there a workaround to make it so?
If not does anyone recommend a suitable wireless conference phone?
Resolved! Zoom DT client call cel or analog?
Newbie. When using desktop client to call a cel (non smart phone) or analog landline phone number I get voice alert; "Sorry. The requested service is not available in your calling plan." How do I use DT client to call cel or analog numbers? Can Zoom Phone service receive cel and analog calls?
Show less
Call queue members receiving calls while in a meeting
My call queue members are receiving queue calls while they are on video calls. Is this expected behavior? Do they need to manually remove themselves from the queue when they have a video call? We have the queue policy set to a rotating distribution, so if they miss a call due to being on a video call, nobody else has a chance to answer the call. I have the config set to disallow receiving call queue calls while taking a call. EDITED: I actually put myself in the queue today, and it does not ring through, but it does send me calls while I'm on a video call, that then are just missed and go to our auto-attendant. (My call isn't interrupted with ringing, but after my call is over I see that I've missed 3 calls from the queue.) Since it's in a rotating distribution, nobody else has the opportunity to pick up those calls while I'm in my meeting. Again, is this expected behavior, therefore I will need to remember to remove myself from the queue when I am on a video call?
Show less
Community Champion Program
Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion
