call forward to second line

We are currently forwarding all calls coming to site A site to site B . But at this point in time, the receptionist cannot differentiate which call is for which site , as it is coming to the same line. We considered the possibility of adding a second...

Searching Keywords on SMS Feature

Hello everyone new to zoom phone system. Working out some of the learning curves. Has anyone noticed while using the SMS function on your phone no keywords can be searched? If you are struggling what work arounds have you found? A little context arou...

Cuenta, tengo cuenta pro anual , y cuando programo una reuníon me figura que tengo cuenta basica,

voicemail email delivery

Hi!I work in the IT department for my company. We depend on getting emails containing voicemail. We received a ticket this morning that some people had left voicemail that the appropriate recipients didn't get. There were 16 voicemails recorded for o...

Toshiba ip5631-SDL

I have a Toshiba IP5631-SDL and I was wondering if I can connect to my phone system in ZOOM?

Faktura za

Witam, nie otrzymaliśmy faktury za sierpień. Do kogo możemy się zwrócić?

Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Hi Folks,This issue appeared recently but not sure exactly when.While I am testing Zoom phone with BYOC, I am having this issue where sometime incoming call from PSTN is not arrived at zoom client on windows10, but is arrived at zoom client on iPhone...

Our local numbers have changed.

The local numbers have changed and I don't see San Jose as an option anymore. Will the number still work on meetings previously scheduled?

Mark a missed call in the call queue as called back

I would really like a feature so that our Account Managers who are all on a call queue can mark a missed call when they have called the customer back. We have been having some situations where multiple Account Managers will call a customer back becau...