Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
This might turn into a feature request thread: Cloud Contacts For Office365/Outlook contacts, what is the reasoning for this not appearing under Contacts? These devices show other data (i.e. calendar events) from O365, why not contacts? I see a similar discussion here for YeaLink phones, but this also applies to any device that is provisioned under Admin>Device Management>Device List. My company uses Poly CCX700 series phones. Personal Contacts and Shared External Contacts From what I can see, even though you have phone numbers defined for a contact, the phone icon doesn't appear - only the Zoom Meet Icon appears. (see attached) - Any way that this can show up?
Show less
There is a "Silnece Ringer" setting in the general settings on the Zoom Phone app on the desktop phone, can this setting be turned on or off on a schedule? The device I am using is a Yealink MP58
For example, it is ON Monday through Friday and OFF Saturday through Sunday and holidays.
Firmware Version
122.30.0.20
Hardware version
135.2.0.0.1.0.32
Zoom version
5.12.6.2097
Show less
Hello, I'm trying to enable location permissions for emergency calling for users on our domain. When trying to check the box in the zoom settings the system settings pop up presumably to enable it for the app but every option is grayed out. In the system settings under privacy: "Location for this device is on", "Allow apps to access your location" set to on, "Allow desktop apps to access your location" set to on. If I log on as admin this setting is on and works normally. Is there some permission setting or GPO we need to change to make this work for normal users?
Show less
Hi All, I need to understand of how BYOC and BYOP call routing configured in zoom. what is the call flow for BYOC and BYOP call. what is the Routing in zoom. What is route group in zoom what is the SIP Group in zoom and Routing Rules. How all these architecture works and flow of call. I can connect over a zoom call to understand all these things. Can someone please let me know about all above parameters in zoom.
Show less
We are looking to migrate to a new CRM next year, one that can be customized to be less sales based, and more general relationship and communication management. One requirement is that it has to have Zoom Phone integration. Microsoft Dynamics seems so expensive. Has anyone else found a solution that they love?
Show less
After uninstalling to zoom app on my Huawei P30pro, because was blocked, I cannot reinstall it anymore. I tried from Googleplay, from Appgallery and directly the apk from zoom website. It starts to install but then stops and say that cannot. Is there anyone that know how to solve it? Thank you.
Show less
90% of calls to me, are not actually for me. Where is list of functions I can use in my outgoing voicemail message to give instructions to callers so they can transfer themselves to the correct extension? For Example "..if you need the help desk dial X, if you need accounts payable dial X" etc.
Show less
We use a secondary customer service program that requires us to enter the incoming phone number to locate an account.
The phone number is hidden during the call which is not very efficient.
my phone number in my signature is always hightlighted in green with the letter F in a box. Does anyone know how i can change this?
