Is it possible to have a subset of members on a Shared Line that can receive SMS but automatically ignore/decline/DND phone rings to that specific Shared Line? Essentially we want all members of the group to receive SMS texts but only some who will have a standard "phone ringing" experience.

One alternative I can think of is to have a separate Shared Line for SMS and a separate one for receiving phone calls but this is less desirable.

Maybe a dumb question, but does the Zoom certified desk phone connect to the PC only, or does it also require a ethernet plug in?  I can't get an IP address from my phone, so it won't provision. When I connected it right to the router (in my basement) it connected fine.  Thanks for advice! 

we are testing zoom phone to replace our pbx. We have a list of frequently dialed numbers that our staff uses, and we have a few die-hard phone users. Is there a way to get those numbers into the desk phone? I have tried external contacts but it seems that it is not supported on the phone. by the way, our phone is Poly VVX400. 

Thanks in advance.

Hi All

Is there a way when opening the zoom APP to have only phone options and disable the meeting options? My organization exclusively wants to use zoom as a VOIP system and not for any meetings. So want to remove the below from the app... Any ideas great appreciated

Hello all,

We have two small businesses running from home and are moving those lines to Zoom Phone.  We purchased an extra phone number license for routing personal calls coming to the house, via an auto receptionist.   Is that going to be a problem?  Zoom says Phone is for "business use only" so I don't want to run into some kind of issue down the road.

Many thanks.