Hello,

Here is what I try to achieve with zoom phone .

I am locate in Portugal and our customers are located in Austria.

We do have 2 different entities with different offices so we need 2 lines for inbound / outbound calls.

The only person for support need to take calls for the 2 lines in one phone/ cell. Sometimes she works from home.

As a plus each line need a IVR for incoming calls only from calls from Switzerland.

Is it possible to achieve that with Zoom phone?

Thanks in advance. 

I'm based in the DC area and we have recurring Zoom meetings which all provided the same Maryland number:

Dial by your location
+1 301 715 8592 US (Washington DC)

The number when dialed from a Landline doesn't work (Error received: You call cannot be completed as dialed...). We tested from multiple landlines and none worked.

Other numbers (like NY 646 prefix) work fine on both.

Hi there,

I recently diverted my mobile phone to my zoom phone number, and for a while it was working fine.

But, recently, it is not working at all. When I dial my mobile number, it does nothing - no dial tone, just dead! However, I am receiving my text messages, which tells me my mobile number is working but there seems to be a problem with call diversion.

Anyone have any idea/experience with this?

Would appreciate your help.

Cheers,

KayGee

The below has been confirmed with Zoom tech support:

Zoom had a hard limit on 3 ad hoc audio con calls. in October of this year 2022, they raised it to 10.

However, that 10 number is only for the soft phone or mobile apps. Any physical "phone" from poly, cisco, etc.; are still limited to only 3 ad hoc audio con calls.

Zoom is working to get this address in 2023, but there is not a firm timeline as to when it will be addressed. 

with two extensions is it possible to have 1 go directly to VM, no ring. 

The other extension would function as normal.   if it requires a callQ or shared line, no problem.

Nothing is jumping out at me. 

All I can think is to create an Auto Attendant and have this line number be the only number.