since ‎2022-03-07

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Hello, We have a call queue setup with an associated call queue voicemail audio file. If we try to transfer a caller directly to the call queue voicemail, we encounter the system default voicemail (I can tell it is system default based upon the voice...
Hello, We have users part of the same set of call queues that are not presented with the Opt Out Code dialog box. The users are simply able to toggle out (of all queues, not talking about specific queues, only all) without selecting an opt out reason...
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