About AaronO2

AaronO2 · 2023-07-12 07:32 AM

I have a user who isn't able to add an app that we made available for all users with the member role. On my end, it looks like the app is available for everyone:But on the user's end, they are getting more requirements: The workaround that was given ...

AaronO2 · 2022-10-25 12:35 AM

Hi,I'm trying to authorize Office 365 as my calendar service so I can create contacts in Zoom. When I go through the Authorize process it has me ask for permission from my Office 365 admin. But once they give me access, I still can't get in. Every ti...

AaronO2 · 2022-10-24 08:06 AM

I am having some coworkers who are set up under a Call Queue where they receive the Calls Simultaneously. Unfortunately, it seems inconsistent. Many of the members of the team (5-7 people) won't receive every call. Sometimes 3 will get the call at th...

AaronO2 · 2023-07-13 07:38 AM

I'm not exactly sure, but you may need to test that on your end. I would recommend starting a meeting with a coworker, then having you both set your "speaking languages" as different languages and apply the "show captions" setting, then have one pers...

AaronO2 · 2023-07-13 07:26 AM

Hi Kavs,It sounds like your Apple phone can't handle the increased performance requirements when screen sharing is enabled. You could try reinstalling the Zoom app and then rebooting your phone to see if that helps. If it doesn't, you may need to wai...

AaronO2 · 2023-07-13 07:21 AM

Hi KLM1, Are Zoom updates controlled by your company? Or is this a personal app? You can always go to zoom.us and then click on the Resources tab > then Download Zoom Client/Download Center

AaronO2 · 2023-07-13 07:13 AM

Hi HillelZoom,My settings look like this and I didn't see any way to add the other languages, but I think the toggle to the right of automated captions is enabling them.With the settings like that, when I open a zoom meeting I can see all the options...

AaronO2 · 2022-10-27 08:40 AM

Unfortunately not, the team that's having the issue hasn't been very responsive to my requests to test things out. Thanks for checking though.

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