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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom app is not working

Filip3
Explorer
Explorer

Hello. I can't login via mobile phone. I keep getting error code whenever I try to login using my email or Google account. Can anyone help? My mobile is HONOR Magic7. I have already tried to update the zoom app, reinstall it and to restart my mobile, but that didn't help. 

5 REPLIES 5

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Filip3,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry to hear about your experience. May I know what error code you are receiving?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

100006000

Hello. I am receiving error code 100006000. 

I got error code 100006000 

Filip3
Explorer
Explorer

The error code is 100006000. Can you help, please?