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Setting the emergency address

Rdagostin
Newcomer
Newcomer

Hi,

 

In a school setting how does one set the emergency address?  We have set this address as our Main Building but is it possible to be more precise?  For physical desk phones I suppose you can change it in the settings for each phone, but the problem I'm running into is the emergency location is mapped to an extension and many of our employees use the soft phone.  So narrowing down their exact location becomes more difficult.  I'm wondering what others have done or if you have any suggestions?

1 REPLY 1

sparrow
Community Champion | Customer
Community Champion | Customer

In a corporate network environment where you have managed network infrastructure, Nomadic e911 would be your best bet. Basically your mapping network switchports and wireless access points to more precise location details (ex: Admin Building North East Room 123). In this situation, as employees/staff move around the campus, the clients and/or the physical phones will auto update based on the Nomadic mappings. See documentation below.

 

https://assets.zoom.us/docs/zoom-phone/Zoom-Phone-nomadic-emergency-services-best-practices-guide.pd...