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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

iPhones not ringing

I saw another thread on this and the solution is not quite what we need. We have weekend queues that only have one person in them each weekend. Sometimes they are in areas with Internet service that is not optimal. But still at least 4G service. We t...

Zoom Phones AUD/NZ

Yesterday our phones worked perfectly, today we have incoming calls but when we answer the line goes dead, same happens when we call out. So frustrating and upsetting for our clients, it really isn't good enough.All we did was download the 'new' desk...

LM3 by • Newcomer
  • 4847 Views
  • 2 replies
  • 0 likes

Resolved! Call flow Issue with Call Queue

Trying to get this call flow to work (see image attached) but if no agent is in the call queue (eg; out to lunch)It gives the following voice greeting "the person you are trying to reach is unavailable, good bye" Then hangs up instead of going to the...

ltnz by • Explorer
  • 7435 Views
  • 7 replies
  • 2 likes

Zoom Phone

Good Afternoon, We have a zoom calling package with AU/NZ unlimited call package yet I'm unable to receive incoming calls, Has anyone experience this ?

Desktop & Mobile Client as separate devices

Hi,Is there anyway to make the Desktop and Mobile Clients a separate Phone device in Zoom Phones? Reason is that we still want Zoom Desktop client for Meetings, but phone calls to only go to the phone client app (for the same user). Or at least no ca...

DamienGM by • Contributor I
  • 970 Views
  • 2 replies
  • 0 likes

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