cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Phone - Unable to order main company number displayed when setting up phone system

BTroy1
Newcomer
Newcomer

When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?

 

 

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @BTroy1! Are you still seeing this error? If so, have you checked out the following article from our knowledge base? https://support.zoom.us/hc/en-us/articles/360028553691-Managing-the-Main-Company-Number-and-Caller-I...


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Jami123
Newcomer
Newcomer

Same Problem😥

When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?