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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Phone - Unable to order main company number displayed when setting up phone system

BTroy1
Newcomer
Newcomer

When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?

 

 

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @BTroy1! Are you still seeing this error? If so, have you checked out the following article from our knowledge base? https://support.zoom.us/hc/en-us/articles/360028553691-Managing-the-Main-Company-Number-and-Caller-I...


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Jami123
Newcomer
Newcomer

Same Problem😥

When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?