About RBKrisko

RBKrisko · 2023-03-02 12:56 AM

Installed a new Yealink SIP-T54W phone, provisioned it with Zoom, and then I cannot get back into the admin functions within the phone. I have tried to change the password within the Zoom portal under Company Info -> Desk Phone -> Common Settings -> ...

RBKrisko · 2023-03-03 11:30 AM

@sachinzoom thank you for the link to the instructions on the Zoom site for future reference. We would not locate anything about this, nor did our salesperson and technical representative know how to answer our question. Everyone here has been very h...

RBKrisko · 2023-03-03 11:18 AM

@sachinzoom yes, these are HaaS Zoom Yealink phones. Take care and have a nice day! -- Ron

RBKrisko · 2023-03-03 11:15 AM

@enielsen thank you for your feedback. We hadn't considered doing that, but we will consider that now. Take care and have a nice day! -- Ron

RBKrisko · 2023-03-03 07:06 AM

@FORE-Craig Craig, you are great! Thank you VERY much for your feedback and solution! I don't know why it works, but it DEFINIATELY works! I was able to get into the two phones I was setting up, reset an admin function that I was trying to get into, ...

RBKrisko · 2023-03-03 06:16 AM

@sachinzoom thank you for your feedback. I am trying to avoid factory resetting the phone, because it will simply happen all over again as far as I can tell. I am making that assumption, because I set up a second new phone, it provisioned with Zoom, ...

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