Audio Delays For Zoom Phone

ZOOM UPDATE PROBLEM

i am asked to update a new version of zoom. When i do that, i receive a message saying it is already installed. And so i can't open zoom. What can i do to solve this problem ?

Call failed

Hi All,On Polycom phone with App version 5.13.0 (2370) and Firmware version 7.3.2.0312 we are encountering the following issue:Randomly, some users get the error "Call failed" when they try to make a call, and when we call them, their phone is not ri...

Transfer a call - person doing the transferring is internal

When a warm transfer happens from an internal user, is it possible for them to stay on the line and listen in? The caller ID still shows the internal person's number (which I see is the default setting, so not asking about that), so it makes me curio...

Open app or url based on incoming call queue

I'd like to be able to open an app or url based on the incoming call queue. i.e. Call queue 1 gets URL1, call queue 2 gets URL2 etc... Is there a way to achieve this?

Number Ported - Now Not Assiged

I ported a number from Comcast to Zoom and received an email that it was successful. Now the number has been unassigned and nowhere to be found in the account. I am unable to assign it or any number to the account user. Need help!

Cisco SPA504G (older phone) not listed and not sure what the provisioning should be?

Cisco SPA504G (older phone) not listed and not sure what the provisioning should be? I do not see listed here... https://support.zoom.us/hc/en-us/articles/360038910791#h_3ab8e9ae-7dc9-40c8-85d6-e1f54bafb106 Please advise, thx

Hide users from Company Contacts in Zoom Phone.

Is there any way to hide users in the 'Company Contacts' list? When a Zoom Phone user selects 'Contacts > All Contacts' there is a system generated list called 'Company Contacts' which shows every ZOOM account associated with my organization. Is ther...

Holiday Hours

Is there an easy way to set Auto Receptionist to default to the Closed Hours during Holiday Hours. The way it seems to work is a call flow will have to be set for each Auto Receptionist for every holiday. In my case this will require duplicating an I...