Zoom Phone System
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

2024 Khoros Kudos Awards!

Celebrate with us

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Extension numbers no longer working

Hi - we use Zoom phone desktop apps and Polycom phones. Our extension numbers are working on the Polycoms, but not dialing from the App. When keyed in, possible contacts are displayes as suggestions, not the colleague. Suggestions?

BYOC Routing Rules

Hello, we are implementing BYOC to leverage our existing SIP provider for calling. In our CUCM environment dialing a 7 first is required to get an "outside line". Zoom phone does not require this so rather than instruct Zoom phone users to begin usin...

tony_c by • Newcomer
  • 1266 Views
  • 1 replies
  • 0 likes

Provisioning & dial plan/ digit map

Hello, new zoom admin here, I have succesfully transferred one of my users (out of 30ish) as a test, and after provisioning the phone and porting the number over, everything is working just fine, except that she now has to press "send" after entering...

Resolved! Separate Voicemail Greetings Per Direct Number

I'm having trouble figuring out how to configure the voicemail greeting. The situation is that a User account has two direct lines assigned to it. Each line works fine and can easily switch between them on the Zoom App. However, I'm having issues try...

Gary9 by • Explorer
  • 2154 Views
  • 5 replies
  • 0 likes

8440 Spectralink Phone

I am trying to get Spectralink 8440 phones working with my Zoom account.The phones I have only have 5.6 firmware on them.The documentation says they need 7.5Where can I get the 7.5 software from?

Zoom phone for Salesforce

I have configured Zoom Phone for Salesforce and have it mostly working. The one issue I am having is the Related To objects being displayed in the softphone layout. There are a number of them I don't want users to select from and one that is not ther...

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion