Norubit
Newcomer
Newcomer
since ‎2024-06-11
‎2024-06-11

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  • 3 Posts
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User Activity

Simultaneous Ring Call Queue

2024-06-11 02:07 AM
We're currently experiencing an issue with our call queue setup on Zoom. We have it set to simultaneous ring, and it calls the agents for 30 seconds. However, after the initial ring, it doesn't call the agents again, and the customer remains in the c...