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  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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Having trouble understanding how to setup phone system

MrTomato
Newcomer
Newcomer

I have purchased the phone unlimited system, but everytime I go into my account it just says that I have basic.

I am unable to make calls, or see the phone option in the web app, I am able to call the number and have set up the voicemail, but I am unable to access any voice mails.

 

Does anyone know what I may be doing wrong?

Does 

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi mrtomato,

 

you should assign your zoom phone unlimited to yourself.

 

please see How to assign phone licenses to users

Your Guide to Getting Started with Zoom Phone 

 

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot