Resolved! 'Pending User' invite emails not arriving
Hi Community, I really hope you can help. I'm having issues sending invite emails to 2 users addresses. To clarify, I'm not talking about meeting invites, I'm talking about invites for licensing a user account. We have Mimecast for filtering and 365 for delivery and the emails for the affected users aren't hitting either platform. Email delivery to the addresses outside of Zoom works fine. I can send invites to all 'pending users' (there are currently 3) and one of them gets through every time. I have whitelisted the Zoom domain and all the IPs in the KB on both services. I have had this issue on multiple invites but usually spamming the send button seems to have worked, but not for these 2 addresses. Any advise would be greatly appreciated! Many thank, Greg.
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