Not able to download cloud recordings anymore
I am hosting a 100 person 4-day event with 20 speakers, and the cloud recordings are usually downloaded from Zoom - we did this about 14 times before. After downloading, videos are cut and some stuff is added at the beginning and the end, etcetera. Now I can not download them anymore and I am in a bit of a panic. Just being able to see the recordings in a zoom link is useless for us, we really need the file. If I look at menu "Account Management" - "Recording Management" I see the recordings list but nowhere a download button. I do not see anything download-related at the list-view and not on the item specific page. I vaguely remember the download option was behind the three dots (there is only "Move Location" and "Delete") now. Any help is greatly appreciated!! This is so far a disaster for our online festivals, as hundred people have paid to see videos after the event itsself.
I am using the most recent Firefox at Windows 10, and have access to all other browsers too at Windows 10 and unix. Doesn't work on either of them.
If I look menu "Recordings" inside each account, I see the recordings liar but nowhere a download button. Not in the list-view, and not on the item specific page.
Show less

