Sharing spotify - Audio can not be heard

[RV12]

Hello, please can you help

I have just bought a new Asus Vivobook S15, running Windows 11 and using Realtec

In a meeting when i share music via spotify the participants can not hear the music.

I have  the following..

All my Zoom settings are correct.

Updated the Audio drivers

I've switched the AI sound cancellation off in my Asus settings (a solution i found in the Asus boards)

I've tried using the zoom browser rather than the App

Confusingly it worked once last week...

Look very forward to any suggestions, this is vital for my work 

Thank you 

[jhonmu689]

Hi RV12,

That does sound frustrating—especially since it worked once before! You've already tried all the right things, so here’s one more suggestion: when sharing your screen on Zoom, make sure to check the box that says "Share sound" at the bottom-left of the screen share window. This is often missed and is essential for sharing Spotify audio. Also, try selecting “Stereo (High fidelity)” under Zoom > Audio Settings > Music and Professional Audio. If none of this helps, test it with a wired headset or external speaker—sometimes Realtek drivers and Bluetooth don’t play nicely together when streaming multiple audio sources.

Hope this helps, and fingers crossed it becomes consistent again soon!