Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Update: The latest Zoom update Version: 5.17.5 (31030) has resolved the issue of meetings not sorting alphabetically! Hurray! Hello, Since the latest update of Zoom, my Recurring Meetings are no longer sorted Alphabetically. Has anyone found a solution for this? I have tried searching the Knowledge Base. Thank you.
Show less
After returning to the main session from a break room my audio and video both get turned off. Everyone else in the meeting was able to unmute themselves. When I try to unmute myself it says "The host is not allowing participants to unmute themselves." The host said they haven't muted me. Does anyone have any suggestions on how to fix this?
Show less
I cannot for the life of me figure out how to turn off the camera (or avatar icon) from appearing in the upper right corner of the screen when a presenter is sharing their screen. We are a camera club and frequently show/discuss photographs. We want NOTHING on the shared screen but the shared image itself. It would be really nice if this could be turned off with a keyboard combination and even better still if it could be turned off as a default and left that way. Almost never do we need to see the presenter in the upper corner of the screen. How can I eliminate this? (Don't suggest "Hide non-video participants." That doesn't work even if the presenter's camera is turned off. The static profile picture still appears in the upper right corner).
Show less
if i am cohosted in a meeting but not the host is there a record of who was removed and what time they were removed and which cohost removed them?
I can no longer have zoom meetings on my Galaxy S22U stream meetings to my Phonak Life LR90 hearing aids. I have Zoom v 5.17.1 (18742) and Samsung One UI v 6.0, Android v 14. Streaming still works for every other media (music, calls, Teams, Webex, etc.) I have gone into settings and searched for audio - nothing. I have gone through all options and the only place I have found anything relating to audio is in Meetings. I have gone into Meetings and selected on under 'Use Original Audio'. This added an 'Enable Original Audio' option under Meeting Controls ... which allows me to switch between the phones speaker or standard ear speaker only. Any help is appreciated.
Show less
Any help would be greatly appreciated!
Troubleshooting tried: Uninstall/reinstall no change, speaker audio test makes no sound, all options and combos tried, redid same troubleshooting with chatbot, no change. Please help! It began over a week or two ago when I tried connecting a Bluetooth earpiece while on a Zoom call and all audio was cut off. The audio settings are working, the microphone is working, but just not producing any sound.
Since then, I've not been able to use Zoom because of not being able to hear any sound despite the desktop both the speakers and Bluetooth and earbuds all work perfectly elsewhere. Has anyone heard of this issue before? I've never had this problem with Zoom for such a long period of time. What else could be the cause? Thank you!
Show less
Hi there, when I'm sharing my screen/presenting - my gallery view of all video participants completely disappears. It makes it difficult to see who is speaking or who has joined in the meeting. I've searched through the other discussions here and the only answer I found is the "more" + "show video". Unfortunately, when I click on "more" when screen sharing, the "show video" option does not appear for me. See screenshot below. Does anyone know a workaround or another way for this to show?
Show less
