Zoom meeting emails not received
Here is what I am told.... This person's associated email with her zoom account is a hotmail.com account, in case that is relevant. When she creates a new meeting and adds/invites people, some of those people do not get the invite, and it would seem that the people that do not get the invites , their domains are hosted on Microsoft. So in other words, she creates a meeting sends an invite to *********** and *********** and ***********, but person-3's email is hosted on Microsoft servers, person -1 and person-2 receive the invites but person-3 does not. Person-3 checks their spam and junk folders and nothing is in there, even hours later. I log into their MS portal office account and check their email logs and I do not see any incoming or rejected emails from zoom.us or any zoom related domain name. And she does not receive any bounces or indications that the email was never sent or delivered on her zoom account. I read that zoom could be blocking the hosted domain, but when i try to contact support it says i do not have a paid account and cannot request support. Thanks to all and have a great day!
Any ideas or suggestions on what to check next?
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