Hello,

I just updated to a new 32" LP 4K monitor. This is a higher resolution than I was running previously. Now, when I engage Zoom everything serious lags. It's not just screen sharing or anything, just starting. It does get a little better with the camera off and minimal people on, but its still lags.

I've optimized my screen resolution (3840x2160) and the recommended scaling (150%). I'm running a new desktop with an Intel UHD and AMD Radeon RX57 GPUs. I'm hardwired in.

One suggestion I see online is to lower the resolution of my desktop. That seems counterproductive to having a new monitor. Any suggestions for getting Zoom to respond better?

Thanks!

This is the silliest problem but BUGS me to no end. Every time I log onto a meeting I have a big blue L as a profile picture instead of just having my name. Every time I go into my profile settings on the zoom website and delete the profile picture. It works for all meetings that day, but then boom! the next day the stupid L is back as my profile picture. 

Please let me know how to solve this! Do I just need to delete my account and start over?

Hi,
You guys really blew off my interview 😞 I was supposed to have an interview at 12:30am (May 22, 2024) but unfortunately I couldn't connect to your platform and kept saying I need to check my internet when in fact, I have a good and stable internet connection. As a matter of fact, I was also able to play a YT video in HD. I also tried to install and uninstall the zoom app but even your website had a prompt of "This site can't be reached." I was able to open a lot of websites during this time, only your website won't open 😞

Dear Sirs

We are a system integration company based in Portugal and we need to do remote videconferences with face recognition of the participants.So we need to know if zoom has any APi that allow to send video streams of the individual participants 

regards

Everything is updated on my iPad. Until recently the classic whiteboard has defaulted to showing me to see my student's face while we colaborate on a classic whiteboard. Now, it just shows my face and I cannot find any way to regain access to my student's video, which is important for registering comprehension in my tutoring sessions. Help? 

Frequently turn phone landscape in order to see PowerPoint slides being shared.  However, when doing so, there is a shaded translucent "bar" across the top of the screen.  It has a left carat on one side and the speaker icon and in the middle is the Zoom pull down to see Meeting info and finally the Leave button. This blocks a clear view of the shared content.  How is this suppossed to work? 

Branding changes. Plans and pricing changes. The clarity of difference in services and plans changes including the quality of recordings changes in plans, but what doesn't is the fact that all of my two-person meetings are recorded in 640x360 resolution and not HD. 

#PleaseHelp  !!

Thanks!

Hi all,

I've been having the same recording problem with meeting and webinar recordings for some time now: some - not all - have too low a resolution. The video is then blurred in the recording (I record on my own computer).

As always, I use a strong photo lamp and a screen lamp, and I also have a lot of daylight. I haven't found a way to change the resolution.  I am using Zoom recordings several times a week since 2019 and the problem only arose last year.

Can anyone help me? Would be so great!