The audio volume suddenly decreased upon starting a zoom call several days ago. I uploaded the latest version and I have checked all voume levels with zoom and on my computer without being able to correct the problem. I do not have the low volume problem on other platforms like Facetime. Not sure what to do next, and when I reached out to Zoom I found out that my account doesn't qualify for their direct support :(.  Can anyone help?

Hi

I have done a lot of lives from Zoom to a group on Facebook. The permission is there and so, but I can´t chose the option anymore= Group

Its just to my personal page or a page.

What to do? Its so good to send it direct to my group. Its saves time for the group to see it again without upload the recorded meeting.

Someone?

Hi, We are holding a meeting tomorrow and I need to record but also I have to leave the meeting early. I am confused on how to do this. I don't have a plan that will allow for an Alternative Host or another "licensed" user.

If *I* record to the cloud at the beginning of the meeting, and then make someone cohost, does the recording continue after I have left ie until all participants have left? (My understanding is the cohost can't end the meeting itself?) Another community thread suggests this is what happens, but then someone commented that it doesn't work. Alternatively, I think the solution might be for me to make someone the cohost up front in the meeting and then *that person* should hit record to the cloud and then end the recording at the end of the meeting and it would go into my user account? 

Thanks!

We recently had an issue where over 70 people registered for a meeting. Around half of them got into the meeting fine from the link in the registration email. The other half got sent into an eternal registration loop (they would click the join meeting link, which would send them back to the registration page, where they would register, and then they would receive the join meeting link again, sending them back to the registration page, rinse, repeat). Most ended up giving up on joining the meeting. Has anyone had this issue before?

Any ideas on what happened and how we could prevent it from happening in the future?

I am currently building an app to Embed Meeting SDK into our web app.

We've tested this app in development mode; without needing to add an app, which we do not require, and everything worked fine.

However for production, the same test failed. Reading through some support discussions, it seems we have to submit an app before the production credentials are ready to be used. In our case, we do not want to submit an app to the marketplace because our intention is to embed the zoom sdk into our app. 

Is there a way for us to use the prod credentials without submitting an app or even having some sort of private app. 

Thanks,

Sam

When I export the .ics file for the Outlook version, a time of 10 minutes is suggested. I would like to change it to 15, as it is in the exported file for Google Calendar(see attached screenshot), for example. In Outlook, I already have this time set to 15 minutes(see attached screenshot), in the Zoom Desktop client I set the Remind me 15 minutes before my upcoming meeting option to 15 minutes, but ... .ics suggests 10 minutes (see attached screenshot). Where can I change this value? Thank you.