Hi all, I've frequently used the slide control feature in Zoom Meetings to give others control over my PPT slides. However, I was just in a Zoom meeting with a client and the feature was missing in my Zoom Toolbar (also under 'More'). I double checked and it's definitely enabled in my general settings. Is anyone else experiencing this? 

What I did: 

1. Was logged in as host in my Zoom meeting, my client was present as a participant. I opened a PPT presentation, dragged it to my 2nd monitor, put it in Presentation Mode and it was visible full screen. 

2. Then, I clicked Share Screen, and selected the PPT presentation as a window, shared my screen. 

3. Next, I looked for the Slide Control feature in my Zoom toolbar. It wasn't there. Remote control was there, but I definitely do not want to give my client remote control, only slide control. I checked also under 'More ...', it wasn't there. I double-checked my general settings in the Zoom webportal: the option Slide Control was toggled ON. 

4. I continued trouble shooting with a 2nd device after saying goodbye to my client, have not found a solve yet. 

I've attached a screenshot. 

I'm on the latest Zoom update (5.16.10), and am on Windows 10. I'm using my laptop and then a 2nd monitor. 

Anyone experiencing the same? 

Any information welcome. I have an important gig with this client on Monday the 27th of November. 

Kind greetings from The Netherlands, Maartje

Greetings, I belong Darbar Academy,  an online school which teaches Indian Classical music using Zoom as a virtual classroom. Recently, fellow students have had difficulty turning on orginal sound for musicians when attending class via phone. This seems to be true for iPhones and androids. These students were previously able to turn on original sound easily from their phones. Please share any insights you may have regarding this problem. Thank You!

This is new and very annoying: I don't have set the 2-factor authentification because we are a group of people that need to login to the account from different locations. But now I can only login after entering a code which is send per e-mail. How can I switch this off and can have the former login possibility?

Thank you for help.

Best regards

Martin

Hola, soy propietaria de una cuenta con una licencia y la misma ya no esta disponible. Intento editarla desde mi administrador de usuarios y me dice que el limite de licencias esta excedido. Por otro la la cuenta esta activa ya que realice un pago anual. Alguien podrá ayudarme?

I recently made the switch to using iCal and Mail apps on my Mac from Outlook. However, when I create a new meeting, it is still opening Outlook to put it on my Outlook calendar and not iCal (it does eventually show up in iCal because the calendars are synced). I do have the iCal option selected when created the meeting at the bottom, but it continues to open up Outlook. The default mail and calendar clients are iCal and Mail. Can someone help me stop Outlook from opening when I create a new meeting?

Note that the Zoom account uses an Exchange email account, if that matters at all.