error code 100035000

Forum|Forum|3 years ago
May 20, 2022
6 replies
194 views

error code 100035000. Couldn't get on 3 Zooms. No info on that error code. Others have asked. Option to join with browser, whatever that means.

crchan123

Employee

Hi @mightycompanion! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

M

mightycompanionAuthor

Newcomer

"Accept as solution?" What solutions\? You must not have read what I wrote about still having this issue periodically.

M

mightycompanionAuthor

Newcomer

So glad you contacted me. My great techie keeps doing things that make it work, and then it doesn't. It failed again this morning. It's the first time in 20 years we've been connected that he is stumped so I hope you are a real smartie! What next?

This is what he said:

Can you try contacting zoom technical support? I'm out of ideas at this point other than "fiddle with random things and reboot the computer." Their tech support, especially if you have a paid account, will be much more likely at this point to come up with a permanent solution.

3

305William

Newcomer

Same issue here, I have seen the question asked but no answer.

M

mightycompanionAuthor

Newcomer

Are they the most frustrating people? Al the previous complaints about this are unanswered.

M

msak_2000_sgmt

Newcomer

The same problem has occurred in my desktop PC today. My PC is Dell and preinstalled Killer Intelligence Center which optimizes download network connections. I disabled its (1) Killer Prioritization Engine and (2) Auto Bandwidth Setting. (2) is my translation from Japanese. I am sorry that I don't know its official English name. So Zoom Client works correctly. Check above settings if you use Dell PC.

F

Frank_TB

Community Champion | Customer

Hello,

I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)
Regards

M

mightycompanionAuthor

Newcomer

Of course, you jest!

But, after innumerable reports just like everyone else's that I file to Zoom that they never answer -- although they do keep asking if I am satisfied and of course I say no -- I have discovered a way to get this to work. If I exit my internet and reopen it, I get into Zoom after that 305 error message. Try it, everyone, you'll like it! And then, maybe you'll like how I'm using Zoom to try to save the world. Get on my mailing list: https://suzannetaylor.substack.com/about

T

timahlen

Newcomer

Same problem. I have determined that Zoom works fine on my ATT network at work. It also works from home on my ATT iPhone. It does not work on my Spectrum home network. At home, all my other software works on Spectrum, which suggests the laptop and modem/router hardware is in working order. And therefore the problem is most likely with the Spectrum software or configurations. It all began when I updated my Zoom software.

C

Charbo

Newcomer

I had exactly that problem and I solved it by adjusting the date and time of the device, I hope it helps!