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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Recording quality varies - any way to ensure it's high quality?

Hi, We use Zoom in our church and record our services. On a Sunday, we almost never have any problems, and the resulting video is 1920 x 1080; however, whenever I record a wedding or funeral, the resulting file always seems to be awful (640 x 360?). ... Show more

Hi,

 

We use Zoom in our church and record our services.

 

On a Sunday, we almost never have any problems, and the resulting video is 1920 x 1080; however, whenever I record a wedding or funeral, the resulting file always seems to be awful (640 x 360?).

 

The differences seem to be:

Sunday services: more people on Zoom, an additional laptop being used in church to handle the PowerPoint which is also connected to Zoom (though no idea why this would have an effect).

Other services: few people on Zoom, no additional laptop.

 

Other potential issues: we are using mobile broadband in church, but it seems too much of a coincidence that we have poor broadband on those 'Other services' days.

 

Any ideas what could be causing the problem?

 

Thanks in advance,

 

Patrick


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Resolved! Unable to launch Zoom after upgrade

After the latest upgrade has been installed on my computer zoom is not launching anymore!There is no error message, there is nothing. (Why cannot get any error message if an error happened?) I cannot launch the main application, and i cannot join to ... Show more

After the latest upgrade has been installed on my computer zoom is not launching anymore!

There is no error message, there is nothing. (Why cannot get any error message if an error happened?)

 

I cannot launch the main application, and i cannot join to any meetings.

When I click the zoom application, it is simply does not doing anything.

I tried to start from console. Same. Nothing. Not even an error message.

 

OS: Ubuntu 18.04.6

Zoom version: 5.17.5 (2543)

 

I checked out that all necessary libs are currently installed on my computers.

This error affects ALL of my computers.

 

What can I do to make zoom work again?

 

Desired work:

When I click on zoom icon the main window should be displayed.

When I want to join to a meeting, I must able to do that.

When any error happening I must able to see error message (in terminal or in a separate log file)


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reply-icon Latest Reply - 

Phone Verification fails after receiving Zoom-Code

Hello, I am trying to register my mobile phone number in my profile, using the URL https://zoom.us/profile. The full number itself is already registered as the 2FA method.Registering it as 2FA number five, ten minutes ago went without a hitch.This ti... Show more

Hello, I am trying to register my mobile phone number in my profile, using the URL  https://zoom.us/profile.

The full number itself is already registered as the 2FA method.

Registering it as 2FA number five, ten minutes ago went without a hitch.

This time, though, when I enter the Zoom-Code, I get a message that the phone number could not be verified.

I have tried both version of number notation, and even got Codes using either method for the international phone number format, delivered to my mobile – but those always result in a not verified message. What can I do?


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Alert setting for a sign in?

We have an educational program we are doing for over a year. It would be very useful when some of our faculty, coming in to help with questions, could cause an alert to let the speaker know they are there. Can we set it so that when certain people lo... Show more

We have an educational program we are doing for over a year.  It would be very useful when some of our faculty, coming in to help with questions, could cause an alert to let the speaker know they are there. Can we set it so that when certain people log in, that we are notified? Would be helpful because sometimes we don't know they are there.

— Richard 


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Ridiculous issues with new M2 Mac mini?

Hello! I just bought a new M2 Mac mini base model and one of its primary uses is as a videoconferencing machine to be used 3-5 hours a day. I have been having a ridiculous amount of issues and I am looking for ideas. I am using it with a Logitech Bri... Show more

Hello!

 

I just bought a new M2 Mac mini base model and one of its primary uses is as a videoconferencing machine to be used 3-5 hours a day. I have been having a ridiculous amount of issues and I am looking for ideas. I am using it with a Logitech Brio webcam on a tripod with no usb extension cable and the mini is hooked up to a 65" 4k tv over HDMI 2.0. This is what I am experiencing:

 

1. Audio will work for a while but eventually when I am unmuted all everyone else hears is a loop of echo noises. When I am muted and I open up audio preferences I can see the mic levels jumping wildly. I can use the iPhone a a mic and that seems more stable although sometimes it loses the connection. I tried using AirPod Pros as the mic and zoom immediately crashed.

 

2. Video is usually ok but will my video will freeze at some point in the conference. Audio still works and I can see video / screen sharing of the other participants.

 

3. Sometimes I see a spinning beachball and the zoom app becomes unresponsive. If I am lucky I can get through most of the rest of the zoom conference seeing and hearing participants and seeing screen shares. Eventually the entire app locks up.

 

In an effort to troubleshoot, I have completely wiped the Mac mini and reinstalled the latest os: 13.2 (22D49). I have a minimal software installation including 1password and the webcam settings app. no other non apple software is installed on this system. I have the default camera and mic set to the brio webcam and the default speaker set too "same as system" which is the tv.

 

Has anyone else been running into issues like this? Zoom works fine on my other devices (M1 Studio, iPad Pro, iPhone) and everything else I've tried on this Mac mini (before wiping to a minimal installation) works great. I can only assume that these problems are between the current version of the zoom app and the hardware or os of the new m2 Mac mini. I am running zoom 5.13.6 (14918).

 

Thank you in advance!


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Zoom chat copy and paste

When I copy and paste text from a Microsoft Word document into the Zoom chat function, the text is either bold and/or underlined, when it was not like that initially. The formatting of the text also changes. I have never had this problem, till I did ... Show more

When I copy and paste text from a Microsoft Word document into the Zoom chat function, the text is either bold and/or underlined, when it was not like that initially. The formatting of the text also changes. I have never had this problem, till I did a recent upgrade. I have no idea how to stop Zoom doing this repeatedly. Can someone please help? Thank you, Mo.


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Zoom for Guitar lessons not working

I have tried sound for musicians ON and Off and the new Beta live performance, but my instructior cannot hear my guitar AT ALL.  It's being filtered out no matter what setting I try.  I can hear him fine.

 

Suggestions

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Resolved! Large meeting and permanent link

Hello,

If I increase my account to a large meeting of 500 people, does this change the link of my permanent zoom ?


THANKS,

 

Thomas

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レコーディングファイルの破損

4時間の会議をローカルで録画してデータを確認すると24時間のファイルになりました

途中でスローモーションのような状態になり視聴できる内容ではありませんでした

データが破損しているのはブレイクアウトルームの部分のみでした

What does newly generated recordings only mean? Regarding Transcripts of meetings.

What does newly generated recordings only mean? Regarding Transcripts of meetings.

Is there a time limit to retrieve them? If, so what is it?