Hi,

Question 1: how do I add a lower third graphic for both myself and for zoom meeting guests? I want to display my name and title and also want to display the name and title for my guest as separate lower third in the same zoom meeting.

Question 2: How can I make the lower third to cover/block our Zoom profile name which also appears on the screen so that only the name/info show in the lower third is the name on screen?

Thanks for your help!

I planned a meeting and I pre-assigned 2 interpreters.

When the meeting started both the interpreters joined with the account associated with the email adresses I used.

I supposed they would be automatically recognized as interpreters, but this didn't happen!

So I manually assigned them to be the interpreters in the meeting.

If I planned a webinar and I pre-assigned interpreters...they are automatically recognized when they join the webinar!

Why the difference between webinar and meeting behavior? I didn't find any information about this difference on Zoom support.

Have you ever experienced the same problem?

Thank you.

   Isabella

I am setting up a weekly meeting for an international audience, and anchoring it to a 1am UTC start time.  Looking ahead on my calendar I can see that the start time changes from a 1am start time to a 12am UTC start time around the date that other timezones change their clocks by an hour.  (This effectively changes the start time by 2 hours instead of the expected 1 hour change on my local calendar.)  I don't want the UTC 1am start time to change.  I tried anchoring it to 1am GMT but the same problem occurred.  This appears to be a glitch on zoom.  
Is this a known problem and is there work being done to correct it? (Or am I overlooking something?)

I need to move Zoom meetings and recordings from a user that is no longer with our organization to another user who is still here. The only instructions I can find don't match what I see in my account. 

When I try chat help or contacting support, I keep getting the message that I am not the account owner but my role shows I am the owner (I have always been the account owner for Zoom) and that I am not logged in, but I am logged in and can see my Admin Dashboard, view users, see plans and billing and all the other account level options. 

Can someone help with suggestions about reaching support when I keep incorrectly told that I'm not signed in and not the account owner?

Can someone help with instructions for moving one user's meetings and recordings to another user and then how to remove that user?

Thank you.

J

Sorry if in wrong board, can't see one for installation issues.

I can find the app in Amazon Apps, but it says incompatible with my system. I'm assuming this is because I have no mic or camera installed on the TV the stick is plugged into.

But so what? I only want it on the TV for passive meetings, if I need to interact I'll use the iPad instead.

Is there a way around this so I can install onto the Fire Stick?

I'm facing a bit of an issue that's affecting my workflow, and I was hoping someone here might be able to help.

A colleague created a meeting where I'm listed as a co-host, but I can't seem to find the meeting on my calendar in the Zoom app, nor on the web version. I also didn't receive an email notification about it. Has anyone experienced something similar or know why this might be happening? Any advice would be much appreciated!

Thank you so much in advance! 🙏

Good morning, I am having issues with my microphone on my Lenovo Flex 7. The microphone is going in and out, and users have said that they can hear me great and then my voice gets very quiet. I have tried numerous strategies from updating my computer, turning audio enhancements off, etc. and nothing has fixed the problem.

Any help would be much appreciated!