My Zoom crashes whenever someone starts video recording or screen sharing. Uninstalling and reinstalling Zoom has no effect, and switching between integrated graphics and independent graphics has no effect either. The configuration is 11800H 3080laptop with 32g memory.

<?xml version="1.0" encoding="UTF-8"?>
<CrashRpt version="1403">
<CrashGUID>82d27093-8ee7-4379-bb9c-ef39079e08ae</CrashGUID>
<AppName>Zoom.us</AppName>
<AppVersion>5.17.11.34827</AppVersion>
<ImageName>Zoom.exe</ImageName>
<OperatingSystem>Windows 10 Pro Build 22635</OperatingSystem>
<DispalyDevice>Intel(R) UHD Graphics</DispalyDevice>
<CPU>11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz</CPU>
<CPUUsage>2.243424</CPUUsage>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>zh-au</GeoLocation>
<SystemTimeUTC>2024-04-15T00:17:38Z</SystemTimeUTC>
<ExceptionType>13</ExceptionType>
<GUIResourceCount>3724</GUIResourceCount>
<OpenHandleCount>2313</OpenHandleCount>
<MemoryUsageKbytes>623100</MemoryUsageKbytes>
<MemoryLoad>32</MemoryLoad>
<TotalPhysicalMemory>32552</TotalPhysicalMemory>
<AvailablePhysicalMemory>22011</AvailablePhysicalMemory>
<TotalPageFile>40488</TotalPageFile>
<AvailablePageFile>25459</AvailablePageFile>
<TotalVirtualMemory>134217728</TotalVirtualMemory>
<AvailableVirtualMemory>132116307</AvailableVirtualMemory>
<GPUInfo>Intel(R) UHD Graphics##31.0.101.4889</GPUInfo>
<GPUInfo>NVIDIA GeForce RTX 3080 Laptop GPU##31.0.15.5212</GPUInfo>
<CustomProps>
<Prop name="App Start Time" value="20240415_101514"/>
<Prop name="VideoLaunchReason" value="6"/>
</CustomProps>
<FileList>
<FileItem name="crashrpt.xml" description="Crash Description XML"/>
<FileItem name="ssbcrash_hang_5.17.11.34827_NA_NA_04152024_101738_Zoom.exe_4584_unknown_NA_NA.dmp" description="Crash Minidump" error="函数不正确。"/>
</FileList>
</CrashRpt>

I have an Admin Access to the owner's zoom account, Owner Removed Some of the Users from the account. The Users were unable to fetch their cloud recordings. Then he gave them the access back, but all the recordings are gone, not even me as an admin or the owner are able to recover the recordings. Please Guide

Greetings everybody.

We run our lecture series through Zoom, restreaming to YouTube to improve discoverability and so that the recording is easily available for people to re-watch. We would like people in both Zoom and YouTube to have the option to enable or disable closed captions according to preference. However, the video that appears on YouTube currently has Zoom closed captions baked into it. We have so far been unable to find a Zoom setting that relates to this. Whether closed captions appear on the host's screen does not appear to affect whether captions appear in the YouTube video. Is there any way of preventing these captions appearing in YouTube without disabling them entirely in Zoom?

Many thanks.

Hi,

I have created a recurrent meeting with Appointy, which is connected to my Zoom profile. I haven't used my personal meeting-ID. When I go to "Meetings" in the desktop app, I can see the first of the scheduled meetings in the agenda. Then at the bottom of the page I can click on "recurrent meetings" and there I see the name of the recurrent meeting with no dates associated. So, a part from the first one, the scheduled meetings do not seem to be associated with a date and aren't shown on the agenda. Actually it should be every week at the same time. Can anyone help me?