I am unable to uninstall Zoom from the control panel Program and Features.  it cannot find the file

C:\ProgramData\MspPlatform\PME\ThirdPartyPatch\Downloads\7694e632-dd08-4309-9af7-b017ae248b6e\

Also unable to update, it is saying the version has to be higher.  

username is ***********

using free version.

I appreciate your help.

Kim.

Hi all, first post. 

I'm going nuts. My son has guitar lessons with a guy in the US. We are in the UK. In order for the lessons to occur, he needs a mic to talk.. his guitar signal and the DAW playback all to be heard at the same time. 

He plays through a helix floor pedal, straight into the focusrite Scarlett 18i8 interface. The mix is also plugged into a line input on the interface. 

The problem is this.. I can play back everything at the same time when testing the mic input in zoom settings. However, it feels like there is a signal issue with the guitar. If he plays continually, the signal continues fine. However, if he stops for a bit to talk/listen to his teacher, the signal can take a while to be read again buly zoom. Sometimes like 10 seconds. Sometimes it comes back only partially and muffled but then kicks in and the line goes green again. If I run it next to my Mac input signal.. there is no delay, only when going into zoom. 

Sorry if this is a bit garbled. I'm at my wit's end and can't find any solutions online. If anybody has any ideas? 

Thanks in advance,

Mark

I am trying to record meetings for later sharing with others.  I do not know which version of Zoom is on my 2021  ASUS Chromebook but there isn't a record button visible. I also do not see anything under the "more" button about recording. Should I update the version?  I have already done that twice.  Nothing comes up. 

On a side note, the "virtual backgrounds don't work on this version (or computer) either.

MY pc restarted in the middle of a call I was hosting via my personal room. During that time, Zoom left the call open and slid the host role to someone else on the call. Is that a setting I can disable? Based on the nature of my calls, I would prefer zoom to end the call for everyone and I can get them back together at my discretion.

I am running Zoom 5.17.11 on Mac OS Sonoma 14.4 and experiencing the following odd behavior:

1. During a Zoom meeting, when I click on a window other than Zoom and then click back on Zoom the volume automatically drops 50-75%

2. I cannot type anything into Chat

3. When I click on Mute or Stop Video the secondary menus appear and then disappear. I cannot, for example, change my speakers. Same with Security and Participants. They don't work. 

Has anyone else experienced this? Any suggestions?

Thanks,

Richard

I have trouble using zoom on my Ipad pro, the volume of zoom is low and ipad volume control has no effect on it. Also when a meeting is On on zoom, the whole ipad lost volume, no more sound on youtube, video in my photo album, others app, all go silent.

Using the same account on computer are totally fine