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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Throttling of output video resolution and frame rate

we notice that when there is high image complexity, zoom will throttle down the video output resolution and possibly frame rate to get the same quality through the pipe. is there a way to force a lower starting resolution and a fixed frame rate so th... Show more

we notice that when there is high image complexity, zoom will throttle down the video output resolution and possibly frame rate to get the same quality through the pipe. 

 

is there a way to force a lower starting resolution and a fixed frame rate so that it does not change as the content changes?

 

we are trying to record the output via Zixi and get loss of input because the resolution changes when we turn our cameras on vs test signal.

 

 


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Not possible to rejoin a zoom meeting.

Was invited to join an external training on Zoom and received the link.We don't use ZOOM at work, so did not have a ZOOM account nor the app, and joined through the browser link.Could connect to the meeting, but it did not start yet. So I disconnecte... Show more

Was invited to join an external training on Zoom and received the link.
We don't use ZOOM at work, so did not have a ZOOM account nor the app, and joined through the browser link.

Could connect to the meeting, but it did not start yet. So I disconnected.
Bit later, I joined again but could not, because received the message that I already joined this meeting on another device.  (which was not the case, because I disconnected)
Have tried everything:
- Restart the browser.
- Restart the laptop.
- Tried to access from my mobile phone.
etc.
But kept getting this message.

Then tried to access through another email, but that was not possible because the link was apparently attached to a specific email.

Created an account specifically to submit a ticket, but you can't submit a ticket with the free account.
So here I am trying through the community option.


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Redirect from a zoom link

Group who oversees a recurrent zoom meeting going on strike but group will continue to meet, will be email blasting with new link but there are some dormant members who often use the old zoom link, I'm hoping to find any way to redirect or even give ... Show more

Group who oversees a recurrent zoom meeting going on strike but group will continue to meet, will be email blasting with new link but there are some dormant members who often use the old zoom link, I'm hoping to find any way to redirect or even give a short message or text link to the new zoom link so we don't lose people in the next couple months. Any ideas? Thanks


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EXTERNAL MONITOR CONNECTED TO IPAD 9TH GEN

Hi. I am about to give up on this idea. I've been working for days trying to fix an issue where only my voice can be heard on zoom meetings. None of the participants' voices can be heard. This is ONLY WHEN USING MY ADAPTER AND EXTERNAL MONITOR.I boug... Show more

Hi. I am about to give up on this idea. I've been working for days trying to fix an issue where only my voice can be heard on zoom meetings. None of the participants' voices can be heard. This is ONLY WHEN USING MY ADAPTER AND EXTERNAL MONITOR.

I bought a brand-new LG monitor and OEM Apple lightning to HDMI, and brand-new cables are being used, both HDMI and lightning cable. I've gone over sounds and settings and can't find anything else to tweak.

When I installed the adapter, it told me to wait until it was finished installing. It never said it did finish, so I rebooted at some point. When the iPad came back on and I started a meeting, I could hear the participants. When I closed that meeting and tried again, no participants' voices could be heard going forward.

Today I started off by restarting my iPad. I had to disconnect everything because, once again, no one could be heard on my end. Once I disconnected the adapter from my iPad and rejoined the meeting, everything was fine.

I have researched my tail off and can't find a solution.  So before I return everything, including the new monitor, does anyone have any suggestions? It DID work twice, but then not again. That just doesn't make sense to me.

Thank you in advance.

I am using iPad 9th Gen.
LG 27” IPS LED FHD AMD FreeSync Monitor (HDMI, DisplayPort)

Apple OEM cables
Brand-new HDMI cable that came with the monitor


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Can not reenter zoom call

I was trying to exit the zoom call and lost my menu bar so the host removed me so I could fix my problem and then reenter.  Now I can't reenter because I was removed.  Is there any way to fix this?

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m

meeting with my student 

Resolved! Static camera view - dedicated picture

I currently use Zoom as my remote platform when hosting podcast guests. I am in my studio with multiple local cameras and I record (and save) the Zoom feed of the guest. When I "pin" the guest on my monitor, and then go full screen, I only "see" the ... Show more

I currently use Zoom as my remote platform when hosting podcast guests. I am in my studio with multiple local cameras and I record (and save) the Zoom feed of the guest. When I "pin" the guest on my monitor, and then go full screen, I only "see" the guest. But my recording changes to whomever the active speaker is or it will do gallery, or side by side. I want to PIN the camera to a single person - and no matter who is speaking, I want the recording to remain on that PINNED person. I can get a dedicated audio file from each person but I cannot figure out how to get a dedicated video file.

 

Thank you in advance


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Resolved! Installing Update Window problems

Every time I start a meeting lately a dialogue box saying "installing updates" appears. The little progress green light at the bottom of the box stalls and does not complete even if I wait a long time. I have had to simply move this box to the bottom... Show more

Every time I start a meeting lately a dialogue box saying "installing updates" appears.  The little progress green light at the bottom of the box stalls and does not complete even if I wait a long time.  I have had to simply move this box to the bottom of my screen and go on with the meeting.  But now I have a dozen or more of these boxes at the bottom of my screen even when I'm not on zoom and can't delete them and they keep coming every new meeting.  What to do?????

Thanks 🙂

Andrew


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Resolved! My Zoom won't finish updating

Every time I open Zoom, an up installing updates window pops up and there is no way to remove it. It does not update my Zoom. It stays at the same spot for days, and I can only remove it by restarting my Mac. I tried to update my Zoom through the hom... Show more

Every time I open Zoom, an up installing updates window pops up and there is no way to remove it. It does not update my Zoom. It stays at the same spot for days, and I can only remove it by restarting my Mac. I tried to update my Zoom through the homepage (through the check for updates) and the same exact problem occurred. How do I update my Zoom without this problem coming up?


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Resolved! Zoom won't upload .mov files from my iPhone

When I try to upload a .mov video file created by my iPhone, I get a "Unsupported format. Please upload a different file." message with the option to "Choose Another Video." Surely iPhone videos are supported. Does anyone have a solution to my proble... Show more

When I try to upload a .mov video file created by my iPhone, I get a "Unsupported format. Please upload a different file." message with the option to "Choose Another Video." Surely iPhone videos are supported. Does anyone have a solution to my problem?


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