Retrieve a recording
I need to retrieve a recording of a lecture where I was the host. I recorded it, but as I neared the end of the download, the download screen disappeared, and I couldn't find the file in the Zoom folder. What should I do?
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionZoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
I need to retrieve a recording of a lecture where I was the host. I recorded it, but as I neared the end of the download, the download screen disappeared, and I couldn't find the file in the Zoom folder. What should I do?
Please consider writing to your congressperson (or Zoom CSM) to request detailed release notes for all Zoom products. How many times have you seen something like this? ^^ Which minor bugs, exactly?? Please don't coddle your admins, Zoom. We need to know what we're pushing out to users and to be informed on the development of the product we support every day. Most other software in our stack includes a detailed list (sometimes several pages) of Known Issues, Resolved Issues, Hardware used for Testing, etc. Thanks!
Show less
Hi Team, We have the Microsoft Teams app on the Zoom rooms display. When we press on the Teams app, there is a request to enter a meeting ID and Password . Once entered, the Teams app opens and the Host of the meeting gets a request to Admit. However after admitting, the Teams app closes itself in Zoom rooms. I've read somewhere that this could be related to Firewall as other users have had the same error. Is there a recommended fix for this? Kind regards,
Show less
Hello I have Zoom One Pro. In my sessions with clients, the Thumbs Up Emoji pops up sporadically and neither myself nor my clients are doing this. Is this a security issue? Could someone be listening to my sessions/hacking and using the emojis? Is there a special safeguard that I can click in order to insure security? thank you.
Show less
Hi, I want to conduct multiple sessions over Zoom such that: 1. Only participants logging in using certain email ids are allowed to enter the meeting 2. The entry and exit time of each participant is recorded 3. The meeting should allow around a 120 participants Is this possible to do with Zoom free basic version. If not, please guide which version can do this. Thanks.
Show less
Hi! I am curious about the following scenario: If I downgrade from a Zoom Meetings Pro or Business plan to a Basic plan and later on upgrade again to a Zoom Meetings Pro or Business plan using the same email address/account log in details, will I be able to reinstate my previous account settings, including all my licenses, add-ons, cloud recordings, contact details etc. or will I start from scratch with a new Zoom Meetings plan? Thanks for the help!
Show less
I have to take a live lecture for cellege entrance exam. But i don't know why my speaker of desk top does not work. By the way, the speaker works correctly when i am watching youtube etc.... so i can not hear what my teacher says through the zoom. please help me...
Show less
Suddenly I can't log into my account. I can't receive the one pass code. I've checked the spam/junk folder but there was none from Zoom. I tried to call the support but I need to vertification code which I didn't receive it. Thus support is out of reach by phone and email tickets. I use Zoom for my business. Please give me some solutions. Help!!!!!
Show less
I accidentally logged into the wrong facebook account when I was trying to livestream a webinar. Now I can't seem to separate from that account so that I can use the correct one. I've tried multiple ways. Does anyone have any suggestions? Thank you.
Show less
Someone created a recurring meeting within Zoom last year and now I can't delete it from within the Mac app. All suggested solutions I've found online do not work. I don't get a "hover" option when I click on the recurring / upcoming meeting. I don't have any calendars synched that I'm aware of. I simply must have accepted this invite and the host hasn't deleted it. How to I clear it out of the app? Thanks.
Show less