Has anyone else who supports Zoom for a company with Surface Pro devices noticed that Surfaces very quickly overheat and then throttle the CPU when in Zoom?  This has been a very persistent issue for us and happens on all Surface Pros from 4-7.  We have mostly i5's and i7's and a mix of 8GB RAM and 16GB RAM and it affects them all.

The issue is made much worse by using the internal camera and can be greatly alleviated by switching to a USB webcam.  I also noticed that the people who have it worse tend to use two external monitors in addition to the Surface screen itself.  Telling them to stop using their Surface screen also greatly helps since it helps the Surface run cooler and also uses less graphics processing since it's a whole less high-res screen being used.

Has anyone found a solution that allows people to use Zoom on a Surface without having to make these kinds of sacrifices?  I feel like a Surface should be able to more than handle that kind of load, but I guess they do have the design flaw of poor heat management, so maybe the issue isn't really solvable given that.

Hello,

we expierencing, that our customers are not able to join the link to our meeting by link.

This happend already several times allthough loggin is possible with ID and Passcode to the same meeting. The meeting is set up as a reoccuring meeting.

Error: Meeting-ID wrong

At the same time, some of our customers are able to join with the recieved link.

Any idea, what`s generating this issue?

Many thanks,

gfk-fachverband

Hi, 

I was sent a zoom invitation from another user to my 2nd email address. 

I have a zoom account with my business but this wasnt used in this instance.

I clicked on the link when the meeting was on, as participant.

During the meeting, i was chosen as "HOST" so i could record the meeting.

After the meeting, instead of selecting save to local computer - i said save to cloud.

Now I cant find the zoom recordings anywhere. I try my 2nd email address as a zoom account - but it says I dont have one.

Where would it be? Its certainly not in my business zoom account anywhere. 

Any suggestions?

thanks

Last week, I was able to connect to my zoom meetings. This week, when I click the link in the email sent by the host, Zoom pops up, I click the blue "join meeting" and a small window opens with a circle that spins and spins. After 3 minutes, it drops and says post meeting page. I have tried going through the main zoom webpage, and pasting the meeting ID. Same. I use chrome, not microsoft. 

Help PLEASE