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I have an issue with one user that when they share a screen during a meeting the participant can't control the screen; the mouse will move but mouse clicks don't work. It works fine from my machine, with my account and theirs, but I can duplicate on multiple machines It does work on their account/machine when sharing the system, but not the screen. Thoughts?
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I have none checked for background and it's still blue. I've deleted the app from all of my devices and it is still showing up.
Any help is appreciated
Olá, tenho um problema sério com a gravação em nuvem.
Uma gravação importante ainda está sendo processada, embora a reunião esteja encerrada há 72 horas +
Alguém pode ajudar por favor?
Hi there, There is a user who was deleted about a year ago, off an account I am now on, and it appears this user had set a reoccurring weekly zoom meeting that no longer goes ahead. However, we cannot remove the meeting as it was set up by the deleted user. How do we remove the meeting? Much appreciated.
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Spent a frustrating few hours trying to get the zoom workplace client able to get a network connection - and missed my music lesson as a result 😞 After reinstalling the zoom client and trying various network tweaks I stumbled upon the solution which is to disable iCloud + private relay (which routes internet traffic through some Apple proxies I think). Is this a known feature or bug as all was working until recently. MacOS 14.5, Zoom Workplace 6.0.11 .
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I recorded a meeting today to my server (not the cloud). how do I get the transcription of this recording?
Hi, I have been recording audio from zoom meetings to the cloud for quite a while and have never had this happen until now. With one recording, all participants' audio recordings were garbled and even had parts dropped out. I listened to the conversation live, and there were no issues. The issue occurred with all participants, though at different places in the recording. I would really like to avoid this in the future, as it makes the recording useless. I have checked my settings and they seem fine and have worked fine in the past. Has anyone else encountered this? Any ideas on how to prevent it?
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I would like seek any possible way to look for the missing part of the recording. The internet was not really stable. There was a 6 hour session and needed to be recorded. However, there were only 4.5 hours videos. I did not realize that the recording stopped for the last one hour.....I recorded to the local computer...... I am desperate to find the solution to get back the last hour video. Is there any way I could do? It is very important lecture for the exam...
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I use a GoPro Hero 13 Black (set to 5.3K resolution at 60fps) connected to my MacBook Pro through an HDMI Video Capture dongle (USB 3.0). My recordings come out at around 1760x900 but, despite having all HD settings enabled both in the website settings and the desktop app, the files are extremely compressed: the image appears choppy and the audio quality is low.
Could you please advise if there’s a way to improve recording quality (less compression, clearer audio/video) on my current plan? Is true 1080p (or better) recording with higher-quality encoding available, and if so, under which plan or settings? I have a paid subscription.
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