Hi

I have a zoom pro plan and it is getting untenable.  The picture lags and freezes and is just awful.

I have checked my internet upload and download speeds and they are fine.  I have loads of space on my computer.  It is frustrating me that I don't know what is causing this, and I am paying for a service that is rubbish.  I am now looking for an alternative as I don't want to upgrade my zoom package and it still be c*ap.  

Has anyone else had the same problem?  If so did you fix it or leave?

I have a laptop with an i7 processor and I can't change the backgrounds.  I'm using the desktop version because since July 10th, the APP version doesn't work on my laptop.  Everyone says to click your photo in the upper right to see "settings" but I don't have that option when I click my photo.  I've heard of others users with the same issue but so far there's no posted solution.  Is anyone able to help?   This all started near July 10th and it's still not working.

Please help!

Hello ZOOM Community.  I am needing help on creating breakout rooms while already in a breakout room.  Example...I have created 3 breakout rooms for different employee roles, then I want to breakout those rooms into even smaller rooms for discussion.  And these rooms will  open at different times during the meeting.  Any suggestions?

I am trying to share my iPad screen in a Zoom meeting on my laptop.  I click on the 'double-screen' on my iPad and find the Zoom link, but it times out and displays a message that says "AirPlay - Unable to connect....".  I've updated to the latest Zoom version on all devices, tried it using my iPhone instead, but still get the same message.  I have also powered down and restarted all devices.  Need help to figure out how to get past this issue.  TIA!

Hi, I am using the desktop app on my MAC desktop. I am able to use the invitation link to enter the meeting. I am able to join the waiting room. When the host starts the meeting I am able to see and hear the gallery. I can see my video in the gallery but my audio is muted even though I have it set to not be muted when I enter a meeting  I am then unable to click on anything- audio, video, chat, etc. I can’t even close the window. All freezes but I can still view and hear everyone else in the meeting . I have reinstalled the app but that didn’t help. 
I am enrolled in a class and this is causing huge problems. Any suggestions? Thx so much. 

Hello team !!!

I faced an issue with presentation (share desktop) by Cisco products (SX80, Jabber).

 I start the Zoom Meeting, to Zoom meeting connected 1,2_PC with Zoom Workplace app and connected 3_Jabber client over SIP Cloud Room Connector.

1st step, 1PC share the own desktop, 2PC see shared desktop, 3_Jabber don't see the shared desktop.

2nd step, 3_Jabber client share the own desktop, 1,2 PC see the 3_Jabber shared desktop.

3rd step, 1PC share the own desktop, 2PC see shared desktop, 3_Jabber see the shared desktop.

4rd step, 3_Jabber exit from Zoom meeting and join again, there is no visibility share/shared desktop to/from 3_Jabber client, until make 1-3 steps.

What could be the problem, has anyone encountered such a problem ?

Hello, after updating to Windows 11, my Zoom client won't launch or rather won't operate. According to my task manager, the client is started but I can't start/participate in a meeting nor see the app.

I have already tried reinstalling the app and deleting the browser plugin.

Is there anyone who knows this problem and may be able to help?

Thank you very much in advance.