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Saving Private Chat Messages

Zoomer24
Newcomer
Newcomer

Hi is there a way to retrieve private chat messages in the cloud?  (I just see the Public Chat that's been recorded in the chat) 

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Zoomer24 

 

No, private chat messages in Zoom are not stored in the cloud by default when a meeting is recorded.

These messages are only accessible to the participants who saved the chat during the meeting itself.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma

View solution in original post

2 REPLIES 2

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Zoomer24 

 

No, private chat messages in Zoom are not stored in the cloud by default when a meeting is recorded.

These messages are only accessible to the participants who saved the chat during the meeting itself.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma

Zoomer24
Newcomer
Newcomer

Thank You for replying!

I hope you have a great one too!