Had multiple issues:

Registered participants unable to attend the session.

Troubleshoot by:
1. Clicking on the join button on confirmation email received
2. Copy & pasting the link into browser
3. Using the meeting code and passcode
4. Using a forwarded link from other participant
5. Clicked on the top left hand corner to copy and paste the link of the zoom session for other users.

All of the above steps ended up routing participants back to the registration page and not being admitted into the zoom meeting.

Can someone please advise..

Email to Zoom support, was told its a browser issue but we tried everything that the support staff suggested. 

The issue is not that participants are unable to register, they were able to register for the meeting  BUT UNABLE TO JOIN THE MEETING. 

Curious to know how institutions conduct their degree assessment exams and similar evaluations online? With Zoom’s “All Screens Mode” in meetings, this is possible! Zoom Meetings can be utilized effectively for proctoring online exams.

“All Screens Mode” allows the host to request that all participants share their screens, providing the host with a scrollable, side-by-side view of the participants and their shared desktops. This feature is specifically designed to offer a more streamlined and straightforward proctoring experience, enabling the host to monitor both participant videos and their desktop activities simultaneously. When activated during a meeting, the host can also choose to allow participants to view all shared desktops.

As participants begin sharing their screens, their videos and shared desktops will appear side-by-side, while non-sharing participants’ video tiles will be displayed at the top of the window. The layout ensures that hosts can keep track of multiple participants with ease.

If the host opts not to allow participants to view shared screens, participants will only see video tiles in either gallery or speaker view. As more participants share their screens, additional pages will be created, enabling the host to navigate left and right to view all participants.

With this innovative feature, Zoom provides institutions with a robust solution for securely and efficiently conducting online exams, ensuring academic integrity and a seamless experience for all involved.

Linking here the knowledge-based article to learn more about All Screens Mode feature.

Want to learn more? Feel free to follow, share and join our Zoom Digital Customer Success Hub! Discover and access our upcoming and on-demand events designed to enhance your Zoom experience, including live trainings, what's new sessions, open office hours, customer discussions, and more!

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