I called a couple of days ago to downgrade our plan from Business to Pro.  I received an email today welcoming me to Zoom and telling me to set up my dashboard.  Does this mean that all of the meetings I have already set need to be re-set with a new MEETING ID and PASSCODE and link?  

Hello,
I have an HP laptop that every time I use zoom through it my computer freezes and turns into a blue screen. I send the computer to the HP lab for repair and they said it was not a problem with the computer but with the zoom on my computer. 
I updated the zoom on my computer to the newest version and it still happens. 
I would appreciate your help on what to do about this is a glitch that happens when I use zoom. 
Thanks,
Shenhav

Hello,
I have an HP laptop that every time I use zoom through it my computer freezes and turns into a blue screen. I send the computer to the HP lab for repair and they said it was not a problem with the computer but with the zoom on my computer. 
I updated the zoom on my computer to the newest version and it still happens. 
I would appreciate your help on what to do about this as this is a glitch that happens when I use zoom.

Thanks,
Shenhav

Hello,

Recurring meeting forces waiting room?   I do NOT have waiting room enabled, and that didn't used to happen. 

Did a test on a standalone meeting with no waiting room enabled and participant was able to join, and then changed the meeting to recurring and now participants are put in a waiting room, but again, the waiting room is not enabled on my account NOR in that specific meeting.    How resolve?

Thanks.

I added a colleague as an Alternative Host on ONE meeting, but it seems he is now the default Alt Host on EVERY meeting I have created and each meeting was assigned a different colleague. All colleagues are licensed. 

Is this a setting issue allowing only one person to be assigned as an alt-host? I have tried removing him from meetings that doesn't pertain to him to the previously assigned colleague, and that does not seem to work. 

Any help would be greatly appreciated!

How can I know the for how many minutes a partcipant has kept his video on during a meeting where it is compulsory to appear in video mode ?

Reports generated at the end only depict the time for which a participant was logged in, but not if he kept his video on and if so then for how long ?

Please let me know.

I am using a Lenovo laptop for zoom meetings.  

It is now shifting my camera image sideways on and does not respond to the manual change either during a meeting or outside of a meeting.  I have tried uninstalling zoom and reinstalling zoom and my IT support has checked my Lenovo laptop and its inbuilt camera and it is updated and all working correctly, except for this issue within zoom.

I'm a member of the Eumundi Rotary club in Queensland, Australia, and we recently bought a new BenQ EH600 smart projector, along with a Bose S1 Pro Plus speaker.   Both devices are Bluetooth capable, and the projector and speaker happily connect for all purposes except when we run the Zoom App on our projector.   We simply cannot get the Bose speaker to work within the Zoom App and we don't know why?  At the moment we have to resort to connecting the speaker by cable into the projector's audio-output port, and whilst this is a solution of sorts it's not preferable because we're trying to be wireless wherever possible.   Can anybody help us with this please?

Also, we can schedule Zoom meetings within our Zoom App but we understand that we need to install Zmail within our Zoom App so that we can then send out the invitation links to Zoom attendees, but at this stage we cannot install Zmail within our Zoom App because the BenQ projector tells us that we "need to upgrade our projector's OS to install and run Zmail".   Our projector has an Android OS version 6 and it may be that we need a later Android OS to be able to install and run Zmail within our projector's Zoom App.   Can anybody clarify this for us please?, and if so, how do we go about upgrading our projector's OS?   Many thanks for your assistance.  Greg