Was previously able to use Zoom for meetings with few problems; last use was in December 2023. Recently however we cannot watch a webinar or participate in a meeting, because the audio frequently drops out and Zoom occasionally displays the message "Your internet connection is unstable." I disabled the connections on all devices but the one in use - no effect. I switched from a Wi-Fi to an Ethernet connection - no effect. Speed tests showed we are getting around 28 Mbps. I contacted our ISP and they set up a Zoom meeting so their technician could check all the connectivity parameters and watch what was happening while we talked (and I continued to experience the audio dropouts). Everything checked out and nothing showed up that could cause this problem. They are continuing to look into it but meanwhile I want to hear from Zoom about what could be causing this issue, which I see others have had in past years, but no clear solution has been presented.
The connectivity we have allows unlimited streaming and we have had no difficulty with movies, audio, etc. except with Zoom. During the Zoom meeting with the ISP we were using less than 1 Mbps, so it is clearly not a capacity problem. They have the ability to monitor our bandwidth and it was showing a very consistent, very stable connection at 25-28 Mbps.  So why are audio packets getting lost?

Hello everyone,

I'm encountering difficulties sharing my screen during meetings despite the host granting permission for all participants to do so. While others, excluding the host, can share their screens just fine, but I still cannot do so. As soon as I enter a meeting, a prompt says "You are restricted from screen sharing in this meeting" while participants with Basic License do not receive this. We've attempted several troubleshooting steps, including logging into a different computer with my account to isolate the problem, and joining meetings hosted by different users.  Additionally, we've searched online for similar issues and checked all settings from the Admin, Host, and my own account, but unfortunately, we couldn't find a solution. 

We've also tried reaching out to Zoom's chat bot for assistance, but it has been frustrating as the solutions and links provided were not helpful for my specific issue. This problem persists across all my Zoom meetings whenever I'm not the host.

Note: Account is subscribed to a Pro license. Zoom client version: 5.17.11 (34827)

Screen sharing Settings from Admin portal:

• Allow host and participants to share their screen or content during meetings and webinars
• How many participants can share at the same time? - One participant can share at a time
• All screens mode Who can share? - All Participants
• Who can start sharing when someone else is sharing? - All Participants

Screen sharing settings from Host:

• One participant can share at a time
• Who can share? - All Participants
• Who can start sharing when someone else is sharing? - All Participants

Despite these settings, the issue persists, and we're unable to find any other solutions. I'm sincerely hoping that someone can assist me with resolving this frustrating issue.

Thank you so much in advance!

Hi!

Using @zoomus/websd 2.12.2 on a React project

Our users are reporting they can no longer see themselves on the screen. the "View" button (top right) is not available and Zoom only displays the other person, not yourself.

I did some research on the limitations when SharedArrayBuffer is disabled but it should not prevent me from seeing myself according to the docs.

Is there a setting I can use on launch to specify the view?

My camera is too dark on my Android tablet during a zoom call.

Camera is fine out of zoom.

Camera is fine on phone.

No camera settings on phone or tablet.

Only setting under General is ringtone.

I see no other settings, how do I brighten camera on tablet as it is way too dark.

Thank you.

Toplantı esnasında yazı yazarken sürekli klavye kapanıyor. Yeni gelen güncellemeden sonra bütün düzenim bozuldu. Kesinikle yazı yazdırmıyor ne beyaz tahtada nede görsel üstünde acil destek istiyorum. 

During the meeting, the keyboard keeps closing while I am typing. Since the new update, all my settings have been messed up. It definitely does not allow me to write, neither on the whiteboard nor on the visuals. I urgently need support.

So, I register for a future meeting and I'm presented with a summary page that says (in the 3rd paragraph)...

"The registration information and Zoom link are below. Please save this information and we encourage you to add this event to your calendar (instructions are also included below)."

However no links are actually provided and no calendar links exist either. The day of the meeting (this morning), I re-open the URL for this summary (luckily I saved the URL)  and only then am I provided with a link to the Google Calendar (and other calendars)  at the bottom so it appears that the inclusion of these important links don't show up until much later.

I just registered for Part 2 of the same training and the same thing happened. No links provided and no calendar links in the summary page were presented to me right after registering. Today I registered using a different browser than last time and the same thing happened. From my experience of this morning, I trust that I will eventually be able to get a link to the meeting BUT if I hadn't saved the URL for the summary after registering for the meeting, I'm not sure I could have attained them any other way. Also, I don't get an initial email when I register and the link at the bottom that says "Didn’t get an email? Click here to resend" doesn't actually re-send me an email. it appears to me like the whole thing is busted but nobody else seems to be complaining about it. 

Help!

Mike

Hi teach lessons online so being able to see the student is very important. Since Wednesday the 24th of April, I can only see the students if I don't share a document - ie the lesson. Otherwise, in the window, I see myself for the hour.  I have uninstalled and reinstalled as not technical to see if that fixed anything. Would appreciate anyones advice- thanks in advance.

Hi,

I am using the Zoom client on Mac and when I create a new scheduled call I'd like to be able to tentatively/optionally invite colleagues who can attend if they are able. I can't see any way of doing that when it creates the invite in Outlook?

Any thoughts?

Thanks, Neil