Hello People,

I separate two programs from one Zoom account and the meeting templates for the preview account are for the new account. Is there a way to backup these Meeting Templates and upload them to the new account? If anyone can help. Both accounts are open.

I have the latest version of Zoom; today I was reviewing my task manager and saw it running even though I'm not currently using it. My system looks like it restarted -- but Zoom is not enable to start automatically. 

I have used the end task command 6 or 7 times and it just keeps rebooting/running in background. I do NOT use any of your other add on services so there is no reason for it be on and using valuable RAM when I'm not using it. 

Why won't it stop running when end task is used? 

There are 8 tasks running under the zoom folder in Task Manager and even trying to end each one it just starts up again. 

Zoom is acting like a VIRUS. 

Any Zoom meeting I am on, my own or someone else's, will work fine for 15 minutes or so. Then my video will freeze, although my sound and everybody else's sound and video will continue. Then ten minutes or so later the whole thing will freeze for me and I will have to log out and back in again. At which point the cycle restarts. I cant submit a technical support ticket because I only have a basic account. And I am not going to upgrade my account for software that doesn't seem to work. Is there a simple fix?

Ik wil over 2 maanden een langere vergadering plannen. Ik heb nu nog een gratis account. Ik wil wel nu al de link van de vergadering doorsturen maar pas vlak van te voren mijn account upgraden. Als ik dat doe vlak van te voren en ik verleng de vergadering, werkt de eerder aangemaakte link dan nog wel?

I have a class where I need to record ourselves doing a long discussion - it was 70 minutes long. I was responsible for recording it, but when class ended, I forgot i was saving the file and accidentally pressed Command + Q. Usually when things need to be saved, a window would pop up and ask something like "Would you like to finish saving before quitting?" or something like that, but this time it didn't for some reason - other apps would do this like Word Doc, etc. It didn't mention anything, but now I cannot seem to find my recording anywhere. Is there any way to recover the recording?? PLEASE HELP!!!

I am unable to launch a meeting.  The Error Message is 'your app version needs to be 5.11.4 or higher.  Please contact your IT team to update'.  I am an individual user with no IT team - just me.  I have no clue what this means. I am using a HP laptop with windows 11 with Chrome browser.  

Any suggestions?  Thank you.

Hello, our users use Lenovo laptops, and many of then have problems with the microphone, in the sense that other participants do not hear them or hear a very disturbed voice.

PC's are updated to las Windows 11 version and the micro with other platforms, like Teams, work.

We tried all common solutions, update driver, remove other software possibly interfering with micro but nothing changed.

Did anyone had same problem?

Thanks.

GinoDS