Getting disconnected and reconnected from Zoom meeting every couple minutes
Today I was interviewing for a very important position and I kept getting disconnected from Zoom. At the beginning of the interview day, all of the applicants (about 20 or so) were in one big meeting room and then we were individually moved to breakout rooms for one-on-one interviews. Within the very first couple minutes of my interview, my Zoom client was disconnecting from the meeting and automatically reconnecting about 4 seconds later. This happened about 4 times. Then the 5th time, I got disconnected and had to reconnect manually. Then the 6th time, my Zoom client began to not respond and I had to end the application with Task Manager. At this point. I transitioned from the computer I was using to my laptop and everything was seamless. I want to know why the computer I was initially using was having these troubles and what I can do to fix this problem. I have 15 more similar interviews over the next 2 months (with one such interview tomorrow). Right now, I am in a Zoom meeting between the computer that is having problems and the laptop. And, just like before, the computer is constantly disconnecting and reconnecting to the Zoom call. Other additional (maybe pertinent information): -I am using a wired connection for both the computer that is having trouble and the laptop that isn't having trouble. At no point during any of my disconnect/reconnect episodes have I lost internet connection. My internet connection is entirely stable. I get 800 Mbps download and 800 Mbps upload per Speedtest. -I am running the same version of Zoom (v5.12.8) on both computers. -The computer having issues is running Windows 11. The laptop without issues is running Windows 10. -Additional PC specs of the computer having issues: i7-13700k CPU, GTX 3080 GPU, 64GB DDR5-6000 MHz RAM, can provide additional specs on request -The computer I am having issues with is using Elgato Facecam 1080p60 True Full HD Webcam (for camera), Amazon Basics USB Plug-n-Play Computer Speakers (for speakers), Logitech for Creators Blue Yeti Microphone (for microphone). The laptop without issues is using all of the onboard audio and video devices embedded within the laptop but when I plug in the microphone, webcam, and speakers into the laptop, I am not having any Zoom issues with the laptop. Basically, all of my issues are only occurring on this one device (the desktop) and are not occurring on my laptop. The only real difference I see is that the desktop is running Windows 11 while the laptop is running Windows 10. For the last hour, I have been playing with all of the Zoom settings and not having any success in fixing this issue. I have alternated between HD video enabled and HD video disabled; I have gone through all of the video rendering methods; and I have gone through all of the video rendering post processing options. I am completely stumped on what is causing this issue and how to fix it. Advice would be appreciated.
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