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2025-02-13 06:13 AM
Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files and everything is converted to mp4. But in this case, nothing happens. I tried to transfer everything to another computer and try to convert the video there - no changes. What should I do? Thanks for support.
2025-02-13 12:57 PM
hi @info_gpb ,
Yes, you need to double-click the files to convert them to MP4, which Zoom uses.
When you click on the files, it should launch Zoom to convert the files for you.
You, therefore, need to do that conversion on a machine that has Zoom installed.
John
2025-02-13 11:06 PM
You know - there is something wrong with conversion - Zoom app just won't start if i try to double click to open these files. Is there any alternative to convert these files?