Hello,

Yesterday, I held a webinar for the first time. I prepared a survey, and some users answered it.

However, when I look at the survey report, I see that the user ID, user name, and email address are not included. Although there are spaces for this information in the report, it says "no name."

I am very confused because I need to identify the users who answered the survey to inform them.

Please tell me how to identify the users who answered the survey.

We are wanting to relate meeting recordings to existing events in Salesforce instead of the Zoom integration creating duplicate events.

Scenario:  We have meetings scheduled externally (through Chilipiper) and this creates an event to our lead in Salesforce.

Question:  After the meeting, is there any way for the Zoom integration to get the meeting details (recording url, etc.) related back to the original event that Chilipiper created as opposed to creating a new event record?

If not, is there a way to 'merge' the Meeting information that the integration creates in Salesforce with the original externally scheduled 'event'?  I'm thinking of creating a flow to re-parent/relate the Zoom data to the original event for the account, but I would need to know how the data relates between the objects in the installed package and the standard 'Event' object in Salesforce.  Could you provide me with that information?

How do I send a meeting invite out to my attendees for them to accept it to their outlook/google calendar? How can I protect the privacy of all these emails by bcc them in the invite?

What is the purpose of listing all the attendee's emails when creating a meeting when it doesn't send them an invite to accept the meeting?

I am in the waiting room for a meeting. It says "Please wait. The webinar will begin soon." I have hit the minimize button that is next to the x that closes it. It minimizes but then pops up again within a minute or two every time I minimize it. It is really bothering me. How do I fix this? It was hard to type this because that window keeps popping back up and covering this text box...

Has anyone else run into this? Zoom recognizes when my camera is connected but shows only a black screen in place of the video. I don't remember exactly when this first happened, but I think it was sometime in March.

• I've tried everything on this page - nothing worked. The other community pages I found that address this issue haven't helped either.
• None of my other video software is having a problem with my camera.
• I've also tried downgrading as far back as v 5.17.10 but the issue persisted.
• Mac privacy settings allow camera access to Zoom.
• Nothing looks remiss in my camera settings in Zoom.

I'm on a Mac and use an external camera (the internal camera was water damaged over a year ago, and I've been using this one ever since).

Any suggestions?

Lately I've been trying to download Zoom recordings saved on my computer. I receive a message repeatedly: Failed to convert Recordinf Open Destination Folder Double click to convert 02 zoom and even though I follow the instructions. Nothing opens and I get this message every time. I would like to understand what I should do? I have to be able to open the recording. Thank you

A solution if you have no sound output. Credit to user ARIA440 on Reddit.

In the MY ASUS app, loaded on my new computer, under customizations, scroll until you find two settings: AI Noise-Canceling Microphone (CHANGE THIS SETTING TO AUTHENTIC RECORDING-so that all AI noise-canceling will be shut off) and then AI Noise-Canceling Speaker (TOGGLE THIS TO THE OFF POSITION).

That solved the Issue.