Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

No 'Check for Updates' option

I have found several posts from so many users that are looking for the same thing as me. The 'Check for Updates' option. It used to be under the profile section. But it has been removed. I don't mean to be rude, but it shouldn't matter whether I chec... Show more

I have found several posts from so many users that are looking for the same thing as me. The 'Check for Updates' option. It used to be under the profile section. But it has been removed. I don't mean to be rude, but it shouldn't matter whether I checked the box to auto-update or not. The fact is, it can be problematic to connect to a meeting only to discover that it needs to update at that time! You then have to wait for the update to finish and may even have to restart taking more time before you can connect to the meeting!

 

The option to check for an update should be available at ALL TIMES. For security purposes if nothing else. But also to help with avoiding that last minute update before a meeting starts. That way I can check beforehand and update if necessary. 

 

Please consider these words and this request. This will be of help to all customers whether they are paying ones or not.

 

Please know this is not in anger, but there is some frustration and concern on how this operates now. As a previous IT administrator things such as security updates were a top concern. Not being able to verify if something was up-to-date was crucial! We would terminate contracts with companies that couldn't tell us or give us proper methods to verify updates and version of software. 

 

Thank you for your time, I hope this is considered and taken seriously.


Show less

Zoom app not detecting any microphone - but all other apps access the mic okay

Hi there,My zoom app is not detecting microphones - this includes my built-in laptop microphone, and also my headphone microphone when I test with my microphones. I'm using Windows 11. My microphone works perfectly in my Sound Settings, and on Teams ... Show more

Hi there,

My zoom app is not detecting microphones - this includes my built-in laptop microphone, and also my headphone microphone when I test with my microphones. I'm using Windows 11. My microphone works perfectly in my Sound Settings, and on Teams calls.

 

Error message on Zoom "Failed to detect your microphone. Please make sure your microphone is properly connected."

I have tried so many steps online - including:
- rebooting the PC
- re-installing the Zoom app (now have the Zoom Workplace app version 6.1.11 (45504) installed)
- checking for driver updates on device manager
- checking for Windows updates (including optional updates)
- playing with the Audio settings in Zoom - including the Advanced Audio settings
- in Privacy Settings, ensuring the Zoom app has access to the Microphone
- going to the Microphone settings and unchecking 'Allow applications to take exclusive control of this device'
- run the Sound troubleshooter - didn't find any issues
- tried plugging in a headset - still says it cannot detect the microphone. The strange thing is when I click on the little up-arrow next to Audio to see the 'Select a Microphone' options - both the built-in laptop microphone and headset microphone are there as options - but when i select either, the same error appears

This is driving me crazy! 


Show less

reply-icon Latest Reply - 

Screen Share / Powerpoint Slideshow stuck from viewers perspective

In the last couple of days I've been presented to on Zoom, and twice the screen being shared has got stuck / frozen from my perspective - the presenter sees their slide progress or moving back to a Powerpoint slide from a video, but what I see stays ... Show more

In the last couple of days I've been presented to on Zoom, and twice the screen being shared has got stuck / frozen from my perspective - the presenter sees their slide  progress or moving back to a Powerpoint slide from a video, but what I see stays the same. 

 

Me  leaving and rejoining doesn't fix, but the presenter ending and restarting the screen share does fix

 

Their video of them, and audio, continues fine so its not a total system freeze,  weirdly I can even see their Mouse moving on what they think the new screen is! So might be a powerpoint specific issue?

 

Zoom version incompatibility? New bug? Never saw this before and have been a heavy user for several years.


Show less

reply-icon Latest Reply - 

Using ZOOM on a Mac Mini without a microphone

I have a Mac Mini that does NOT have a microphone. I cannot choose a "microphone" when Zoom asks me to select the speaker and microphone for the particular zoom session. The zoom video opens without any problem but I do not get the audio of this part... Show more

I have a Mac Mini that does NOT have a microphone. I cannot choose a "microphone" when Zoom asks me to select the speaker and microphone for the particular zoom session. The zoom video opens without any problem but I do not get the audio of this particular zoom session or any zoom session.

 

I cannot find any option on the zoom settings to eliminate a microphone if there is not a microphone available on the computer.


Show less

Resolved! Display Name vs Account Name

Hi! Hoping someone can help. I work for a small business and made a pro account. When I send a meeting link, I want it to read -"Business Company" is inviting you to a scheduled Zoom meeting. Topic: "Business Company's" Personal Meeting Room But when... Show more

Hi! Hoping someone can help. I work for a small business and made a pro account. When I send a meeting link, I want it to read -

"Business Company" is inviting you to a scheduled Zoom meeting.

 

Topic: "Business Company's" Personal Meeting Room

 

But when I join through that same account, I want it to have my name as the display name, not the business account. Is there a way to have these be different? Or do I just have to manually change my display name in the zoom each time? 

 

Thanks! 


Show less

reply-icon Latest Reply - 

Resolved! live streaming on facebook option missing

in my account live streaming option is missing. we want to go live on facebook through zoom

reply-icon Latest Reply - 

Share Screen with Sound, Do Not Want To Hear Audio On Sharing Device - Using Mac

I have a scenario where 2 laptops are in the same space, one is hosting and the other is presenting a video with audio. The hosting laptop is connected to the room system, so any audio coming from the host computer will be amplified to the room. This... Show more

I have a scenario where 2 laptops are in the same space, one is hosting and the other is presenting a video with audio. The hosting laptop is connected to the room system, so any audio coming from the host computer will be amplified to the room. This includes any audio that the presenting laptop screen shares.

 

So to avoid an echo, it would be ideal for the presenting laptop (MacBook) to screen share with sound, but not output audio to the laptop. I want the laptop to only output audio to Zoom. But the volume of the screen shared audio seems to be tied with the laptop output volume. If I mute volume output on the MacBook, the screen shared audio is muted. In the Zoom meeting if I "Leave Computer Audio" the audio is still heard both through the laptop speakers and the screen share.

 

What I really need in Zoom is a "Select a speaker: None" option. The fix right now is to plug in headphones.

 

Is there a way to screen share with audio but not output audio to the computer (specifically a Mac)? Thanks!


Show less

reply-icon Latest Reply - 

Audio closes the meeting!!!! Crazy!

The application closes the meeting when I access the audio. The audio configuration tab is not working; also closes. Any suggestions?

Can't Find Blocked Users List

Hello I am a FREE USER I haven't paid any subscription everI have blocked and deleted wrong contact from my Zoom Messager I am trying to get that contact back, but it is not working Asked on google where Zoom has blocked users list Google gave me thi... Show more

Hello

 

I am a FREE USER 

I haven't paid any subscription ever

I have blocked and deleted wrong contact from my Zoom Messager 

I am trying to get that contact back, but it is not working 

 

Asked on google where Zoom has blocked users list 

Google gave me this:

Manage Blocked Numbers
Log in to the Zoom web portal.
In the left navigation menu, select Phone.
Click the Settings tab.
Scroll down to the Others setting section and locate Blocked List.
Select Manage Blocked List.
I don't have anything past ''others''

Nothing at all 

On another search it says ''phone management'' 

I got nothing here 

Just button ''BUY A PLAN''

 

I need to find my BLOCKED USERS list so I can unblock that user and re-add him on the zoom messager 

Do I have to buy a plan to do that?

 

Thank you 


Show less

reply-icon Latest Reply - 

Managing meeting access

I need a good solution for chronic latecomers to my ZOOM online classes. I want to manage attendance by closing the meeting at a certain time. I've tried using the Waiting Room, but my students don't always have robust Internet connection and have ha... Show more

I need a good solution for chronic latecomers to my ZOOM online classes. I want to manage attendance by closing the meeting at a certain time. I've tried using the Waiting Room, but my students don't always have robust Internet connection and have had trouble entering. I'm not familiar with the Lock Meeting function. Any suggestions? 


Show less