I have read the message board and there is a theme that does not seem to have a solution.  I get disconnected from ZOOM with a message that says Zoom Meetings is not responding.  This happens around 30 minutes into the meeting. I have had two 1 hour meetings today and both of them had this problem  On weekends it does not seem to be this bad and I know its not my device because during COVID I did not have this issue.  I have purchased a plan and would like to get my money worth and I am always getting cut off during a one hour tutoring session with my clients.  Honestly its embarrassing for both your company and mine. 

I have solved this issue by turning off my computer, turning it back on, making a new ZOOM meeting, this works sometimes other times, ZOOM says I am still in a meeting that I am clearly disconnected from.  

Has ZOOM found any solutions to this issue yet?

I have Windows 11

Surface Pro 9

I use Drawboard during my tutoring sessions

all APPS are up to date

Please tell me there is a possible fix to this issue.

Thank you

Ccscience1

When I do a PowerPoint presentation in Windows 10 I increased the size of the mouse pointer and the color to a vivid red.  When I then share the presentation under zoom, the color remains but the cursor on the screen reverts back to original size.  How can I fix this?  There doesn't seem to be anything within zoom.  Is there something I should do under windows mouse settings?

Hi Zoom Support,

I am currently using the Zoom Basic plan and am encountering an issue when trying to assign an alternative host using the Zoom API. The error message received is:

"Failed to create meeting, status code: 400
Response content: b'{"code":1114,"message":"Unable to assign \"***********\" as an alternative host because the user cannot be selected at this time"}'"

I believe this issue is related to the limitations of the Basic plan. I would like to confirm if upgrading to the Pro plan will resolve this issue and allow me to add multiple co-hosts and alternative hosts.

Please advise on the steps I need to take to resolve this issue and if upgrading to the Pro plan is the correct solution.

Thank you.

Buenas tardes, 

Tengo contratado  el paquete standard Pro Monthly  y mi pregunta es ¿tiene un límite de de tiempo?, porque hoy me ha dado problemas ya que se me ha cortado a los 40 mts y he tenido que renovar  o actualizar el contrato y he pagado otra vez, habiendo pagado  1 més completo que abarcaba del 13 de septiembre al 12 de Octubre. 

Alguien me puede decir algo al respecto. 

Gracias