Hello!

I have a been a zoom user for many years but am having a few issues that I have never run into before:

1.  When I select "share", to show a presentation, I can no longer see the participants and the menu bar that normally pops up at the top of the screen is not appearing (see below).

2.  Also, if I try to share a pdf document, zoom automatically mutes me when I am sharing another document.

I recently purchased a new HP laptop and learned that it is operating in "S" mode.  Is this the reason why I am experiencing these issues?  Any feedback anyone can give me would be greatly appreciated.  Thank you!

AJ

Can anyone help me recover my lost recording? During the Zoom call it was automatically recorded and I hit stop at the end. Now there is nothing under my recordings. My software is updated on my laptop as well as the Zoom workplace app. Any suggestions? Definitely not worth $160 if I can’t recover my recording. Please help!!! 

I have noticed that the quality of a recorded session is much worse than in the live session. I have sent the link to the recording several times now and I get a lot of feedback that the quality is not good. Is there any way to improve the quality, perhaps via an upgrade or something similar? I own Zoom Pro. Many thanks for your help

Hello. I was wondering if it is possible to adopt my own meeting ID for a Zoom meeting. I know that my personal room will always be the same but I accidentally put the wrong Zoom ID on a flyer and I wanted to see if I can change the meeting settings to reflect the Zoom ID on the flyer.

Hi Everyone, 

I'm Darshan Hiranandani,  I hope you're all doing well. I'm looking to set up a virtual background for my meetings and could use some guidance.  If anyone has experience with this, I would greatly appreciate your suggestions and advice.

Regards 

Darshan Hiranandani 

Hi All,

Kindly request your help on a matter. 
We had recently hosted a Zoom meeting which was scheduled for a duration of 1 hour.
- We had opened the meeting from the Host account.

- Few minutes into the meeting, we had transferred the host rights to a non-licensed user and the original host had left the meeting

Now as far as I've read about it, transferring the host of a meeting from a LICENSED user to a NON-LICENSED USER will not have any impact on the meeting as the original host is LICENSED and there is not 40 min max duration cap being imposed.

Now, after we transferred the host to the non-licensed user and left the meeting, at precisely the 1 hour mark the meeting got ended. 
Would anyone kindly let me know why the meeting got ended at the 1 hour mark with no manual intervention?
Ideally the meeting should have kept going till further action or is there a limitation that I'm not aware?

Please do help.

When I call the 888... support number I am asked for my host and meeting IDs. When I give it , I am told by the system that it is not recognized. I have a valid password and id so I know why my information is not recognized. Anyone out there have a suggestion.