I have an acquaintance who has an iPhone 12 running system 17.51.

She has meetings with a "coach", and Zoom works fine on her computer, and it used to work fine on her iPhone until about a couple of months ago.

Now, when she's in the waiting room, and her coach tries to let her into the meeting, the connection "gets lost."  She isn't being told "Goodbye" and that she's being logged out, she just seems to lose the connection.

Anyone have any info on this issue?

Thanks for any help!

i use windows magnifier as i’m off the charts shorts sighted. Usually when in a meeting and share my screen (usually a video) the other person sees the video normal size. i use 2 monitors and have VLC playing one. Sometimes for some reason the other person sees the video zoomed in like i do. I made sure i selected share application . Why does this happen and only sometimes ?

Recently I have been unable to log into my Zoom account directly using my Windows PC to start or join Zoom meetings. When I try to log in I get an error message saying:-

"Your app version needs to be 5.11.4 or higher to sign in. Please contact your IT team to update your app."

I am a private user so I don't have an IT team to contact. (I am the IT team and the user 😁)

I am however able to log into my account using the Zoom app my Samsung phone and also using the Zoom app on my Apple iPad. I have tried downloading the latest version of Zoom to my PC but it does not address the issue. Does anyone have any suggestions or solutions? 

Hi there,

I have my zoom work perfectly on my laptop. However, when I log into VMWare and start zoom on the virtual desktop (VD), my video is very pixelated and the virtual background is disabled. I've already tried to - 

• Update Zoom on both my laptop and on VD to be the latest version
• Log in to Zoom account on both laptop and VD
• Double check the settings on the zoom account to enable virtual background
• Restart laptop, VD, Zoom a couple times

But it still doesn't work for me. Any advice here?

Good afternoon, everybody !

I am a teacher and I have many online classes on ZOOM. I usually use the app on my computer, but recently I've bought a Samsung Galaxy S9 Ultra tablet to work when I am not a home. However, I am very disappointed with the functionalities of the ZOOM Android app. Is it normal that it is only a simplified version of the computer app ? I can't select one window to share, there's no chat window (it takes the whole screen and I can't see my students while writing a message...) among other limitations. Is there a way I can have the same functionalities and experience on the tablet as the one I have on the computer ? If the answer is no, I am afraid I'll have to leave ZOOM and use some other meeting app. I am really worried about this, many of my students have already complained. It is not normal to pay for a product and do not be able to use it as needed.

Many thanks for you help,

All best