According to the doc, quote "Contact Zoom Support to enable the Meeting SDK for Web 720p feature on your account. After contacting Support, allow up to 3 business days for the feature to be enabled. You must also select the Group HD option in your Zoom web profile settings."

But the problem is every time I try to contact support (via the chat window), I got connected to the bot, so I asked the bot for speaking to a human, well, it is smart enough to know what I want, but still rejected my request because "Unfortunately, your account does not have access to live chat support." and asked me to either look at the doc or try get help in the community, that's why I'm here, stuck and unhappy, this is mess of a dead loop have to say.

I have the owner role and have reviewed endless posts on how to be allowed to change "lock by admin" functions. I'm not sure if later updates have changed this process. For me, the "role" button does not function.

I don't need to be admin. But as the person who pays for this account, I want to be able to turn on and off everything I want. I don't want to be locked out of anything. To me, this should be the default. 

I am planning to host a meeting for an organization, but the meeting will be open to the public.  We need to take a poll during the meeting, but only allow members of the organization to vote in the poll.  Non-members may attend the meeting but we do not want them to vote in the poll.  How can this be accomplished?  Is there a way to register participants as members/non-members of the organization and then limit polling only to members?  Thanks.

I am trying to figure out how I can get Zoom to list participants that join a meeting in the Chat as it happens and to have Zoom list who left the meeting in Chat as it happens. This was working on one of the accounts that I used until yesterday (08/22). Does anyone know how to turn this fearture on? 

Hi, I have a Xiaomi Redmi Note 13 Pro+ 5G running android 14 (hyperos 1.0.7.0), and zoom runs great except when I try to switch to another app, there's a 40% chance Zoom will crash, which makes it hard to share my screen during meetings, even when the phone is only just 2 other apps same thing happens, is there any way to contact the developers so they can look into it? I just got this phone and would not be nice to have to change it only because Zoom has this issue. No other app has this issue. Thanks!

Hi,

I'm on Windows 11 with the Zoom app. My computer specs are: Intel 13600KF, RX6800XT, 32GB RAM, 2TB SSD, connecting to the internet wirelessly. I start a Zoom meeting, and if I click on any of the options (Chat, Participants, etc) the window gets opaque and if I click again it will crash the window, after which it will restart and put me back in the meeting. If I don't click again, I can still see my video live and hear everyone in the call- but I cannot do anything or the app will crash. Even if I try to just start the meeting and move the window on my monitor, it will also crash. I don't get any error codes, the window just quits and reopens itself back into the meeting. Thanks for any help.