Zoom Meetings
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! 3rd party surveys with new survey tabs

Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation,... Show more

Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation, it  only gives me an option to create a survey using the Zoom platform. Is there a way to add a third party link? The functionality was already enabled on my account via the main account holder. 


Show less

reply-icon Latest Reply - 

Not able to chat with my company's contacts and all my company's contact show as external contacts

I am Not able to chat with my company's contacts and all my company's contact show as external contacts. Besides, i have been facing hanging of the zoom screen and and messages like force quit the zoom during calls.

reply-icon Latest Reply - 

sharing my Canva presentation - screen share keeps pausing

Hi there, 

can anyone help me to resolve the issue that every time I present my Canva presentation, whilst sharing my screen in a zoom meeting - it pauses and won't let me share!?

Super frustrating and I cannot work it out!

reply-icon Latest Reply - 

Records locally when set to cloud

My meetings are being automatically recorded locally instead of in the cloud, despite the fact that my settings are set to record to the cloud. I have gone to https://us06web.zoom.us/, logged in, chose "settings" on the left sidebar, and clicked into... Show more

My meetings are being automatically recorded locally instead of in the cloud, despite the fact that my settings are set to record to the cloud. 

I have gone to https://us06web.zoom.us/, logged in, chose "settings" on the left sidebar, and clicked into the "recording" tab. Under Automatic Recording, it is toggled ON and "record in the cloud" is selected. I also have the "Host can pause/stop the auto recording in the cloud" box checked, if that makes a difference.  

When I start a Zoom meeting, it starts recording automatically.

However, when I end the meeting, the recording processes and saves locally. 

I thought perhaps it was saving locally AND to the cloud, but there's nothing in my Cloud Recordings area.

How can I solve this problem and get the recordings to actually save to the cloud? 

I am using a 2021 MacBook Pro, running Monterey 12.7.5, and Zoom Version: 6.1.0 (35886). 

I have tried turning the automatic recording off and back on, switching it to computer and then back to cloud, and quitting/restarting Zoom. 

Thank you!


Show less

reply-icon Latest Reply - 

Alternative hosts

I have a webinar scheduled and need someone else to run.  I understand I can assign an Alternative Host - I have the Pro Plan ...however I can't seem to find where I activate that and how to do it - any help?   Thanks in advance!

reply-icon Latest Reply - 

Problema condivisione

Salve dall’ultimo aggiornamento dopo che metto in condivisione un file video la riunione si blocca a 1 ora e 23 minuti. Costringendomi a uscire e a rientrare e far fare lo stesso con gli ospiti. Ho già disinstallato e reinstallato l’app su Mac. Ma no... Show more

Salve dall’ultimo aggiornamento dopo che metto in condivisione un file video la riunione si blocca a 1 ora e 23 minuti. Costringendomi a uscire e a rientrare e far fare lo stesso con gli ospiti. Ho già disinstallato e reinstallato l’app su Mac. Ma non ha funzionato. Come posso risolvere?


Show less

Resolved! Does anyone know how to fix this DLL error?

"there is a problem with this windows installer package. a dll required for this install to complete could not be run."

Anyone knows how to fix this? I can't install Zoom. 

 

Thanks! 

reply-icon Latest Reply - 

Darshan Hiranandani : Why can't I log in to the app when I can access it through a browser?

Hi Team,I’m Darshan Hiranandani, having trouble logging into the app, although I can access it without any issues through a browser. Could anyone suggest potential reasons for this discrepancy and how I might resolve the login problem with the app? Y... Show more

Hi Team,

I’m Darshan Hiranandani, having trouble logging into the app, although I can access it without any issues through a browser. Could anyone suggest potential reasons for this discrepancy and how I might resolve the login problem with the app? Your help would be appreciated!

Thanks,

Darshan Hiranandani


Show less

Add a video background on mac laptop

After i update my zoom on my mac laptop, i can't add video background as befour i could the button is not there i can add pic for background that working ok, i am using a green sceen but can't add any video i went to settings and made sure that butto... Show more

After i update my zoom on my mac laptop, i can't add video background as befour i could the button is not there i can add pic for background that working ok, i am using a green sceen but can't add any video i went to settings and made sure that button on the site is turned on but still can't add anyvideo, i tryed it on my desktop mac and that is working i don't kno what to do

 


Show less

reply-icon Latest Reply - 

Why won't Zoom record gallery view? No matter what I do in settings all I get is active speaker.

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen. Here's a screenshot of ... Show more

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen.

 

Here's a screenshot of my settings. Sincerely hoping someone can help out with this!


Show less

reply-icon Latest Reply - 

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion