I am trying to sign in to Zoom and have 2FA enabled - it is supposed to send a code to my phone. But it has stopped doing this - no code is being sent. The phone number is correct, the phone has received text message codes before, it is a paid subscription, I have uninstalled and installed Zoom on both my laptop and phone, and still no success to get access to my Zoom account. I dont know what to do anymore.  I can't get into my account to turn the 2FA off. I have tried signing in with Google. The 2FA is the block. Any suggestions.

For the past 4-6 weeks I have had audio problems on Zoom - in my own Zoom room as well as any other Zoom room I've entered. Everyone can hear me fine, but I can barely hear the other participants. I have been through every single menu and troubleshooting link that I have been able to find without being able to solve this problem. I teach via Zoom so it's really driving me crazy. Because it's a recent phenomenon I assume that it's tied to an update, but for the life of me I can't figure it out.

Every other use of sound works just fine, the problem is confined to Zoom. I'm using a laptop running Windows 11. I would be so grateful for any help!

I want to look at my past meetings that I have hosted on Zoom.

I get as far as  the previous meetings tab, then I try and put the past dates in, I put the first part in but it wont let me put the end  date and time in I tried it another way and it told me that I don't have any meeting for that date which I know that I have 

Ant

Bonjour, 

j'ai un compte  Zoom Workplace Pro, qui devrait me permettre d'ouvrir l'application live stream et de faire des lives sur mon groupe FB. Or l'appli ne s'ouvre pas, il ya le cercle qui tourne et montre que "ça charge" mais rien ne se passe, même quand j'actualise. Comment faire ? C'est urgent, merci pour votre soutien !!! 

J'ai été voir dans tous les paramètres et tout est bon 

Good day-

I am wondering if anyone knows if Zoom has removed (recently) the ability for a meeting participant to join a Zoom meeting from a smartphone using the web browser on the phone.  I beleive there used to be a link in the phone browser with this option.  I no longer see that option on the browser of a smartphone.  I only see the option to download/install the phone app or join the meeting by phone-only.  I believe the link to join from a web browser is there when I go to the equivaent browser page on a desktop PC.

I have a use cases where we want people to join a meeting from their phone but they may or may not know how to download/install the app from an app store.  BTW, the meeting is a Zoom for Government meeting, if that matters.

Thanks,
Rick

The Zoom client was uninstalled on my computer and all of my locally saved recordings were deleted as part of that process. The deleted folder and all of its contents were not moved to the Trash on my local computer. Is this the expected result when uninstalling the client or a known bug? I was under the impression that uninstalling the client had no impact on the folder or contents where recordings were saved. At this point I think I have lost the files as I don't see a way to retrieve them but any help is greatly appreciated. Curious if this has happened to anyone else. 

Specifically not a Zoom customer but was in a meeting via a court.  I have asked for the recordings for the two meetings from the court but they have taken a meeting that lasted almost 30 min via phone during covid and changed the recording being provided to me a 28 second recording of the baliff saying the named party did not appear.  Can I get the recording from Zoom with a subpeona, if need be?  Ho long would they retain the recording?              

I schedule a meeting, copy and paste the meeting link to slack and text. I start the meeting inside zoom app, guests are having a hard time joining the meeting. Often, I have to restart the meeting to enable everyone to join. I get emails saying guests have joined and are in the waiting room, but they don’t show up in the meeting.

Not sure what I’m doing wrong here! Please help! Thank you.